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Ford of Latham

Latham, NY

Overview
Employees
Reviews
Vehicles
4.2
651 Reviews
WELCOME TO FORD OF LATHAM NEW & USED CARS LATHAM FORD DRIVERS LOVE Ford has consistently delivered on providing high-quality vehicles for drivers all over the world, including in New York. Ford of Latham has a huge selection of new Ford vehicles in stock from the Ford F-150 to the Ford Escape. We also have a very knowledgeable and professional sales team that will be able to guide you through all the trim levels, so you get exactly what you need out of your next vehicle. If you're on a budget, we also have a plethora of used cars from various makes on our lot. We are a Ford dealer near Albany that makes it possible for you to compare top makes and models without ever having to leave our lot! SECURE YOUR ALBANY FORD LOAN AT FORD OF LATHAM Do you find the auto financing process kind of scary and intimidating? Have no fear because the finance center at Ford of Latham is here to provide you with the assistance and answers you need to take the discomfort and stress out of the whole experience. The finance team works with a vast array of lenders, so our Ford dealer near Schenectady can often provide you with better interest rates and terms than your local bank or credit union. Plus, we also work with Latham Ford drivers of various financial backgrounds, so we can help you explore all of your options. Apply online to save some time at the dealership. Filling it out early will give our experienced finance professionals the chance to start working on your Albany Ford car loan or lease right away. CERTIFIED AUTO SERVICE AT A FORD DEALER NEAR ALBANY Taking care of your car routine maintenance is important to keep it performing at the high levels you've come to love. Our Ford service center can assist you with any maintenance or repair you need to be done to your vehicle. Whether it's a tire rotation or a complex transmission repair, our service team is on the job. We have many factory-trained, certified service technicians on our staff, which makes our Ford dealer near Clifton Park stand out in the area. We also have an online scheduling tool that many Latham Ford drivers love since they can make their service appointments whenever they are free! FORD OF LATHAM: YOUR ULTIMATE FORD DEALER NEAR SCHENECTADY Ford of Latham is all about taking care of our customers and local Albany Ford drivers. Whether you are shopping for a new vehicle, servicing your current one, or buying auto parts, our Ford dealer near Albany aims to offer you an exceptional customer experience whenever you walk through our doors. We believe that what sets a car dealer apart is how they treat their customers. Everyone who works at our Ford dealer near Clifton Park wants the people who choose to give us their business to feel like they are part of our automotive family. When you visit Ford of Latham, located at 637 Columbia Street, Route 9R in Latham, NY, we pledge to make you our top priority!
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702 Troy Schenectady Road

Latham, NY

12110

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Showing 651 reviews

August 16, 2026

They resolved my truck issue fast and efficiently. Jason and Amanda make sure our truck was well taken care of . More

by Claribel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Denyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2026 -

Ford of Latham responded

Hearing that your F-150’s issue was resolved swiftly and efficiently means a lot to our service team. Amanda appreciates your kind words and is here to help with any future service needs.

August 12, 2026

The staff is very professional and courteous. They are polite. It was easy to schedule my appointment and there was good communication all around. More

by BRHAAK
Recommend Dealer
Yes
Employees Worked With
Jason Keville
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Aug 12, 2026 -

Ford of Latham responded

Your feedback on our straightforward appointment scheduling and clear communication highlights our service department’s commitment to convenience. Knowing you found our team courteous and professional during the service of your Mustang Mach-E means a lot to us.

August 10, 2026

Good sales rep. Josiah Service was very good . Do not need fifteen words to answer this More

by GGAVIN2424
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Denyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2026 -

Ford of Latham responded

Thank you for the five-star rating and your positive feedback. We're glad our sales team provided excellent service during your purchase of the Ford Explorer.

August 10, 2026

Paid and waited for annual ny state inspection and never put new sticker on vehicle More

by BALDBARTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronald Draves
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2026 -

Ford of Latham responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

August 08, 2026

Pleased with the service done when I went to pick it up service was very clear and helpful More

by Ftcterry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Denyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 08, 2026 -

Ford of Latham responded

Thanks so much for noting our service was clear and helpful during your F-150 pickup. Our service team appreciates your five-star rating.

August 07, 2026

I appreciate the ease of making the appointment, the service staff was pleasant and professional, informative on the pricing. I felt the pricing was about 20% higher than I expected. The vehicle ser More

by MACKESEYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Draves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 07, 2026 -

Ford of Latham responded

Efficient scheduling and clear communication are at the heart of our service approach. Hearing you found our staff professional and well-informed on pricing means a lot to our service department. We appreciate your honest feedback on pricing and are glad the service on your Ford Escape was completed promptly.

August 06, 2026

Not customer centric. No making deals but constantly email and call about wanting to make deals. Finally interaction with Wayne was great, but leading up to that point I w More

by NP27DIPA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Wayne
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Aug 11, 2026 -

Ford of Latham responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 06, 2026

It is where I bought my car. I also got my first car inspection there More

by JAMESESTAR21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Denyse
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2026 -

Ford of Latham responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 02, 2026

Clean, efficient, well organized, friendly customer service. Appreciated the text updates and video of inspection. More

by JEFFBEEDLE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Draves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 02, 2026 -

Ford of Latham responded

It’s wonderful to hear our service area felt clean, efficient, and well organized during your Ford maintenance. We’re glad the text updates and inspection video kept you informed every step of the way. Ronald and the team thank you for trusting us with your Ford.

August 01, 2026

A simple battery appointment should not take that long! !! Was not happy with the lack of communication. We had an appointment! Thankfully a lovely lady overheard me complaining and was wonderful to arrang More

by CMAYRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know any names
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Aug 05, 2026 -

Ford of Latham responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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