Ford of Latham
Latham, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I have been asking for a receipt since I bought the car and they will not give me one. It’s been a week. They said it was down when I handed them cash. I asked to have it emailed. They have not done it. I and they will not give me one. It’s been a week. They said it was down when I handed them cash. I asked to have it emailed. They have not done it. I have then followed up via email and text message and still nothing. More
customer service was fantastic got me in right away as soon as I walked through the door soon as I walked through the door More
The people that work there are helpful and I like your pick up and delivery service pick up and delivery service More
I went to ford of Latham to find a vehicle. Kwame was my sale consultant. He was incredibly honest and very helpful! Everything a car salesman should be! I was able to go home with my new vehic Kwame was my sale consultant. He was incredibly honest and very helpful! Everything a car salesman should be! I was able to go home with my new vehicle the same day and they made the process so easy. No stress on my end! More
I had a 10AM appointment on 7/31, which was the earliest appointment I could get when I called on 7/21 with a brake problem which was due to a recall. When I arrived at 10AM I waited over 2 hours and was to appointment I could get when I called on 7/21 with a brake problem which was due to a recall. When I arrived at 10AM I waited over 2 hours and was told this was not an appointment but put me in a que?? At that point I asked the service manager what kind of poor quality service Latham ford provides, at which point he and a tech checked my truck but found no problem with the brakes. I have since received a recall letter. This problem resulted in me scraping a guardrail to avoid rearending another car causing $5700 which I expect Ford to pay for. More
They did a great job of getting my car in and out in advance of the time I had requested. All services were completed properly. advance of the time I had requested. All services were completed properly. More



