Back

Ford of Latham

Latham, NY

4.1
525 Reviews
WELCOME TO FORD OF LATHAM NEW & USED CARS LATHAM FORD DRIVERS LOVE Ford has consistently delivered on providing high-quality vehicles for drivers all over the world, including in New York. Ford of Latham has a huge selection of new Ford vehicles in stock from the Ford F-150 to the Ford Escape. We also have a very knowledgeable and professional sales team that will be able to guide you through all the trim levels, so you get exactly what you need out of your next vehicle. If you're on a budget, we also have a plethora of used cars from various makes on our lot. We are a Ford dealer near Albany that makes it possible for you to compare top makes and models without ever having to leave our lot! SECURE YOUR ALBANY FORD LOAN AT FORD OF LATHAM Do you find the auto financing process kind of scary and intimidating? Have no fear because the finance center at Ford of Latham is here to provide you with the assistance and answers you need to take the discomfort and stress out of the whole experience. The finance team works with a vast array of lenders, so our Ford dealer near Schenectady can often provide you with better interest rates and terms than your local bank or credit union. Plus, we also work with Latham Ford drivers of various financial backgrounds, so we can help you explore all of your options. Apply online to save some time at the dealership. Filling it out early will give our experienced finance professionals the chance to start working on your Albany Ford car loan or lease right away. CERTIFIED AUTO SERVICE AT A FORD DEALER NEAR ALBANY Taking care of your car routine maintenance is important to keep it performing at the high levels you've come to love. Our Ford service center can assist you with any maintenance or repair you need to be done to your vehicle. Whether it's a tire rotation or a complex transmission repair, our service team is on the job. We have many factory-trained, certified service technicians on our staff, which makes our Ford dealer near Clifton Park stand out in the area. We also have an online scheduling tool that many Latham Ford drivers love since they can make their service appointments whenever they are free! FORD OF LATHAM: YOUR ULTIMATE FORD DEALER NEAR SCHENECTADY Ford of Latham is all about taking care of our customers and local Albany Ford drivers. Whether you are shopping for a new vehicle, servicing your current one, or buying auto parts, our Ford dealer near Albany aims to offer you an exceptional customer experience whenever you walk through our doors. We believe that what sets a car dealer apart is how they treat their customers. Everyone who works at our Ford dealer near Clifton Park wants the people who choose to give us their business to feel like they are part of our automotive family. When you visit Ford of Latham, located at 637 Columbia Street, Route 9R in Latham, NY, we pledge to make you our top priority!
Contact Dealership

702 Troy Schenectady Road

Latham, NY

12110

Directions

By Type

Showing 525 reviews

December 12, 2025

Excellent customer service, polite and friendly. Very impressed with their service to me and my car More

by Rcjacopino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Draves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2025 -

Ford of Latham responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ford of Latham!

December 09, 2025

I found information by service advisor inadequate, and unqualified.I don't appreciate being lied to. More

by brunsj98
Service Communication
Recommend Dealer
No
Employees Worked With
Donnie
Dec 12, 2025 -

Ford of Latham responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 07, 2025

Latham Ford provided great customer service for my scheduled oil change appointment. I was in and out with an hour as promised. More

by Hondaguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Draves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2025 -

Ford of Latham responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ford of Latham.

December 07, 2025

Donat Pairer, the person at the service counter, was great. Matt, the service technician who made the video, was also thorough with the description of work done. More

by DAVID@DAVIDGARDINIER.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donat Poirier, Matt (technician)
Dec 07, 2025 -

Ford of Latham responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 07, 2025

Made appointment in Oct given Early Nov appointment, which you cancelled untill Dec5 . Dropped off truck am went to pick up truck end of day I was told they didn’t look at it . More

by JCOZZOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronald Draves
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2025 -

Ford of Latham responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 05, 2025

Responsive and performed the service with no issues. Use a text message system that works well to keep customers up to date. More

by AWDGLOBAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Dec 05, 2025 -

Ford of Latham responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 04, 2025

I would come back to this service center. I felt comfortable and I felt they had my back interest in mind. More

by Thelionspaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Draves
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2025 -

Ford of Latham responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Ronald and our team delivered such a great experience!

November 26, 2025

Great experience. Great personnel. Caylee was amazing. Love the car. Need to stop in for more instructions. More

by JILK12295
Recommend Dealer
Yes
Employees Worked With
Caylee
Nov 26, 2025 -

Ford of Latham responded

Thank you so much for choosing Ford of Latham! Please let us know if we can be of any more assistance.

November 26, 2025

Very professional had every answer for every question asked Great service. Would recommend this dealer to anyone More

by Diablo116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Draves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2025 -

Ford of Latham responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 21, 2025

I found the staff to be Friendly and efficient! My truck was in good hands. More

by ABLANCH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Draves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2025 -

Ford of Latham responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ford of Latham.

...
4
...