
Ford of Latham
Latham, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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If I had been sold a good car the first time I would not had to go into a HIGHER finance AND PAYMENTS. NOW I AM PAYING FOR TWO CARS. I WILL NOT TELL ANYONE TO BUY A CAR FROM YOU. THE SALES MAN BOBBY had to go into a HIGHER finance AND PAYMENTS. NOW I AM PAYING FOR TWO CARS. I WILL NOT TELL ANYONE TO BUY A CAR FROM YOU. THE SALES MAN BOBBY WAS GREAT More
The video of the inspection was NOT good couldn’t make out any thing the tech was saying. May have been audio issue. out any thing the tech was saying. May have been audio issue. More
Loaner was promised but not available Third visit and third consecutive time scheduled maintenance had to be rescheduled. Two other customers were totally dissatisfied with the lack of communications wit third consecutive time scheduled maintenance had to be rescheduled. Two other customers were totally dissatisfied with the lack of communications with service staff and excessive service fees. New corporate ownership is not customer oriented - solely interested in profit making . . . Totally opposite thr former owner of this dealership! More
Great service as always. Fast, clean enjoyable experience. Will go back. My review - 15 words. Fast, clean enjoyable experience. Will go back. My review - 15 words. More
Very timely service, people were very helpful and considerate Easy to make an appointment. No problems considerate Easy to make an appointment. No problems More
Dan in the service department and Tech who did my Airbags recall on my 2007 Shelby GT500 did a EXCELLENT Job no scratch or chips anywhere on dashboard. GREAT JOB. John recall on my 2007 Shelby GT500 did a EXCELLENT Job no scratch or chips anywhere on dashboard. GREAT JOB. John More
Customer service is not great very disappointing how it’s run and managed. The fact no one answers the phone in service and it takes over 24 hrs to get a call back is just terrible service run and managed. The fact no one answers the phone in service and it takes over 24 hrs to get a call back is just terrible service More
Excellent Service, fast friendly staff who make you feel like family. I am deeply grateful for Don McLennan personal attention to detail. He went above and beyond. Kind regards? Neil Wahab MSEd like family. I am deeply grateful for Don McLennan personal attention to detail. He went above and beyond. Kind regards? Neil Wahab MSEd More