Ford of Montebello

A nightmare that wont end Purchased a used vehicle that turned out to be faulty and not in good condition have not gotten any help from the service department or upper manageme Purchased a used vehicle that turned out to be faulty and not in good condition have not gotten any help from the service department or upper management. The vehicle broke down on us twice in one week. Dealership wont cancel my contract due to the vehicle not being in good condition. They sold us a lemon and they wont even address the situation. The only two people that have been in contact with us and have been helpful have been frank and Freddy. Dont purchase a used vehicle at this dealership More

Best Service Adviser I have been bringing my car to Ford of Montebello for a number of years now and Miguel is the best one there. He is always very friendly, knowledgeabl I have been bringing my car to Ford of Montebello for a number of years now and Miguel is the best one there. He is always very friendly, knowledgeably, and always provides me with status on my vehicle. More

Great Service! I recently purchased by first car with the great help of Mr.Alvarez! He was extremely helpful, knowledgable, and friendly. His hospitality and custome I recently purchased by first car with the great help of Mr.Alvarez! He was extremely helpful, knowledgable, and friendly. His hospitality and customer service makes you feel very comfortable. He is very direct and makes sure the customer is pleased. I would definitely recommend asking for Alfred Alvarez. Thank you once again for the outstanding service. More

Franchise player of sales Dear Mr Peter Villarreal, you defined the word Professionalism from the time I walked in until the time I drove away in a new car! Ive been to many a Dear Mr Peter Villarreal, you defined the word Professionalism from the time I walked in until the time I drove away in a new car! Ive been to many auto dealerships in my lifetime and this is the first time I felt at home not rushed please Mr Johnson take your time make sure its what you want and what you can afford Peter you took your time with me and I want you to know that when it was time for me to leave l not only drove off the lot with a new car I also had gained a new friendship your follow up calls my gosh you really do care! Dear Ford of Montebello, Please take care of Mr Villarreal as he will be your Franchise Player in sales he's a true knowledgeable example for all your sales reps to follow that will keep me comming back! Thankyou Peter! JOHN JOHNSON More

Customer Service My wife and I recently purchased a vehicle with Mr. Alvarez and we were very satisfied with his superior customer service. Mr. Alvarez is well inform My wife and I recently purchased a vehicle with Mr. Alvarez and we were very satisfied with his superior customer service. Mr. Alvarez is well informed when comes to sharing the current Ford technologies on the vehicles. Further, he was extremely helpful in explaining the process and ensuring the customer was comfortable. Again, thank you, Mr. Alvarez for your superior customer service. More

Ups and Downs First I wanna thank Mike sales manager for listening to my inquires and making sure that the job got done rapidly and efficiently. Two thumbs down to First I wanna thank Mike sales manager for listening to my inquires and making sure that the job got done rapidly and efficiently. Two thumbs down to Raudel service advisor he was un professional always coming up with excuses not providing with the proper paper work and always running away from customers. Thanks to James and Gordon for making things happen .This is a good place to purchase your car and get service done they work with you to make your visit a good experience .I really recommend this dealer. More

great salesman Came in twice to buy a car and with Alfred's helped we have happily walked away with two brand new cars. I'd definitely recommend Alfred when coming t Came in twice to buy a car and with Alfred's helped we have happily walked away with two brand new cars. I'd definitely recommend Alfred when coming to this dealership. More

A Great Dealer!! I just brought a car from Peter like a month ago, and his service is very outstanding! He discuss with us about a lot of useful stuff we need to know I just brought a car from Peter like a month ago, and his service is very outstanding! He discuss with us about a lot of useful stuff we need to know for have a car, and been extremely patient to us. Also, he helps us a lot on get the best deal for us. That is why we give him full credit on his service. Thank you Peter! More

OUTSTANDING! ! Me and my wife went to Ford just to look at the used vehicles, thinking that's all we could afford but with the help of Peter Villareal we drove away Me and my wife went to Ford just to look at the used vehicles, thinking that's all we could afford but with the help of Peter Villareal we drove away with a brand new 2014 Focus. we highly recommend Peter and Ford for there outstanding customer service. More

New Mustang Owner! Peter Villarreal met and exceeded my expectations from any sales person. I definately recommend him to anybody who's looking to buy a new car. Peter Villarreal met and exceeded my expectations from any sales person. I definately recommend him to anybody who's looking to buy a new car. More