Ford of Montebello

The salesman Peter Villarreal exceeded expectations as a salesman by proving beyond excellent customer service I truly appreciate his professionalism and will strongly recommend him to anybody looking t salesman by proving beyond excellent customer service I truly appreciate his professionalism and will strongly recommend him to anybody looking to purchase a new vehicle he made my experience more enjoyable and therefore the new car experience a lot better More

As sonó as I Wallets in, I was welcomed by Alfred, he was really friendly and helpful. He answered all my questions with patience, was honest about the cars, I had researched the car I wanted and he s he was really friendly and helpful. He answered all my questions with patience, was honest about the cars, I had researched the car I wanted and he said everything correct. He didn't try to persuade to buy a car a that was more expensive, he helped me be more sure of the car I wanted. He offered a test drive, helped me manage the technology, he even offered to set up the Bluetooth. The negotiating was smooth, he listened to what I wanted and gave me as much as he could. I've shopped for many cars in the past but never have I been treated with so much respect. I'll be buying my kids cars within the next year and I know I will definitely go to him. The most respectful and honest car sales man I've ever dealt with. More

What can I say about my sales reprentative Geronimo DLT.... HE IS AWESOME! He was very friendly as he approached me and answered all my questions before and after looking at a few vehicles. He made me DLT.... HE IS AWESOME! He was very friendly as he approached me and answered all my questions before and after looking at a few vehicles. He made me feel very comfortable with the purchase and wasnt pushy at all. I will definitely be referring my friends and family members to him. More

Alfred Alvarez was super awesome, was with me every step of the way from test drive to purchase. He made me feel like family! SUPERB of the way from test drive to purchase. He made me feel like family! SUPERB More

I am extremely satisfied with the service and help from Ford Montebello. I am a first time buyer and was cautious about sales representatives, especially car sales representatives. I walked into the Ford o Ford Montebello. I am a first time buyer and was cautious about sales representatives, especially car sales representatives. I walked into the Ford of Montebello not interested in buying but more so with a guard up and just looking. I was immediately greeted by the kindest most generous gentlemen. Zee Martinez and Mannuel A. Collins were very professional sales representatives. Mannuel took extra time and care to find me the car I have been looking for by naturally building rapport with me, within minutes I felt as though I could trust him in his search because he understood what I was looking for exactly. The whole time I felt as though the whole staff had my best interest at heart. I was happy when Mannuel searched on his own without me so that I didn't have to walk around the whole lot in search with him (true gentlemen), he came back within minutes so enthusiastic and led me to the car I envisioned myself in. We immediately took it out for a test drive and he was highly knowledgeable of the car. I was extremely impressed by how much information he shared. After the drive I was unexpectedly ready to purchase this wonderful car. After discussing the details of the financing options in his office we were greeted by the sales manager Michael Tapia. This was not an ordinary manager, he was definitely helpful by teaming up with Mannuel to make sure I was happy with every single detail about my financing plan all the while building great rapport with me and was extremely generous on the final agreement. After the seemingly hassle free process I was immediately helped by Herbert Valiente in the financing department. He was extremely kind throughout the whole transaction. After discussing the contract agreement details to make sure everything was correct Herbert was about to finish the final print out of the contract, but then it was James Ross Jr. who made me happiest because he actually approved a lower interest rate at the last second to get me an even more generous financing option. I felt as though they did everything they could to make sure I was taken care of financially and comfortable with all contract details and fees without me asking for a better deal, its almost as if they enjoyed helping people. This is extremely important to me as a buyer because I know that I could refer family friends to these gentlemen. I know that this sounds like a fairy tale car dealership and to be honest it really is, if you are interested in buying, the Ford Dealership of Montebello is where everyone should go. I have already referred friends and family because I truly believe that these professional representatives of Ford will make your day a pleasant one. More

Customer service, follow up is Great car is ready and washed in the time frame promised. Need to hire more people like Carlos, keep up the Great service.. washed in the time frame promised. Need to hire more people like Carlos, keep up the Great service.. More

At Ford of Montebello, I had a very good experience. Salesperson Yuvi and Sales Manager Javier were great!. I was looking for a particular vehicle which nobody had in the entire san Diego and LA county Salesperson Yuvi and Sales Manager Javier were great!. I was looking for a particular vehicle which nobody had in the entire san Diego and LA county but Ford of Montebello did. I would recommend Ford of Montebello to everyone who is looking for the vehicle they are looking for and for a great customer service experience. Go ask for Yuvi. More

Excellent experience went there without thinking of getting a car and by the end of the day driving off with my fiancee in our 2014 Ford Fusion Titanium many thanks to Salesperson Yuvi, Sales Manager getting a car and by the end of the day driving off with my fiancee in our 2014 Ford Fusion Titanium many thanks to Salesperson Yuvi, Sales Manager Javier Sandavol for there extreme hard work and dedication to me and my family. God bless you! More

Yuvi was wonderful and very professional. I thought my purchase was dead but the whole team at Ford of Montebllo came through and called me back the next day to purchase my new Flex. I'm very pleased to purchase was dead but the whole team at Ford of Montebllo came through and called me back the next day to purchase my new Flex. I'm very pleased to have come back to this dealership. Thank you Yuvi for going to extra mile! More

Yuvi is a friendly, hard working,nice,doesn't give up and wants the best for his custumer. Javier is funny,friendly man also wants the best for his customers. Ford of montebello is the best dealersh and wants the best for his custumer. Javier is funny,friendly man also wants the best for his customers. Ford of montebello is the best dealership ever!!! :) they never give up . More