Ford of Port Richey

I would like to thank Frank Johnson for his dedication and effort don’t go unnoticed. Thank you for going the extra mile. I appreciate your patience, experience and professionalism. Your knowledge really and effort don’t go unnoticed. Thank you for going the extra mile. I appreciate your patience, experience and professionalism. Your knowledge really helped me make the right decision on what my vehicle needed, so I can be safe. Great customer service all around. More

They did not have either of the trucks that they listed online on site when I got there and I was told by the salesman that yes they’re here come on in, but they were not. Enough to looking at a couple of online on site when I got there and I was told by the salesman that yes they’re here come on in, but they were not. Enough to looking at a couple of different trucks. I did find a decent one, but it was used and it had brand new tires on the back, but it needed tires on the front. I mentioned this to the salesman and he said that should not be a problem after we finished looking at other trucks and I decided on this one I purchased it not thinking about the tires a day or so later when I got it to highway speed and noticed I went back and asked, inquired about the new tires and was directly told by the manager on site that they had no intention of replacing these tires. More

Customer Experience was very easy and straightforward. My sales representative Mylea was knowledgeable and professional when conducting the sales experience. My sales representative Mylea was knowledgeable and professional when conducting the sales experience. More

Stellar Ford service team performance every time I go here! Thank you SO MUCH for the complimentary battery and installation. here! Thank you SO MUCH for the complimentary battery and installation. More

Big thanks to Mike Black and team! Much appreciate you working with me to get the truck I wanted. Would recommend and be back! Much appreciate you working with me to get the truck I wanted. Would recommend and be back! More

Extremely kind,friendly and informative. would recommend anyone to visit location. Answered questions with no hesitation and listened. would recommend anyone to visit location. Answered questions with no hesitation and listened. More

The people were nice and helpful. I would recommend to others who are looking for a car. I would recommend to others who are looking for a car. More

I had an issue two days after the sale. After 3 hours, your service team could not figure out the problem (locked out in "vallet mode"). Tony, sales manager, told me to call Ford and th After 3 hours, your service team could not figure out the problem (locked out in "vallet mode"). Tony, sales manager, told me to call Ford and they would follow up with me after doing some research. Mind you, I dropped $60k two days earlier and was asked to fix the problem myself. Nobody ever called me back. Pathetic Tony! More

We’re looking at the vehicle. I noticed the front tires were worn in the back was brand new. I inquired about this to the salesman who said he would look into it and that it shoul I noticed the front tires were worn in the back was brand new. I inquired about this to the salesman who said he would look into it and that it should not be a problem. Sometime later, and after looking at several trucks after I had purchased a truck, I realized it and when we spoke to the manager about it, he said he would not change them. Seems odd to me that for 200 or $250 worth of tires that he would rather have a unsatisfied customer. More

Great dealership, worked with me and on price and gave me the best deal. Definitely will come back. the best deal. Definitely will come back. More