Ford of Port Richey

They fixed my car and were very good about explaining things for me. Ii appreciated how thorough they were. The work was finished on time and they texted me things for me. Ii appreciated how thorough they were. The work was finished on time and they texted me More

I came in for a check engine diagnostic and when I was waiting in the lobby a salesman walks up to me and tells me that the repair is more than the vehicle value. So I got embarrased and said should I buy waiting in the lobby a salesman walks up to me and tells me that the repair is more than the vehicle value. So I got embarrased and said should I buy a new one than? Like he is trained to say things like this. Then I had to walk all the way around the building to the back to find my suv. Maybe because they do like used vehicles being seen? Only 160,000 miles on it. More

1. Financing department gets extremely upset/irritated when you don’t purchase additional warranties. I was asked multiple times. I replied multiple times no and then they would ask why. Is the answer NO when you don’t purchase additional warranties. I was asked multiple times. I replied multiple times no and then they would ask why. Is the answer NO not good enough. I have to explain myself when I am paying $40,000 plus for a vehicle?? 2. They put all signing documents on a thumb drive. I went to look at my document and thumb drive was empty. I called three times asking they be sent to me. The front desk associate was very kind. After third call she was finally able to have someone call me back. I asked them to email me all the documents, she was extremely irritated because I wanted every “ archaic“ document I signed emailed to me. 3. I received 98 pages and still missing the car fax report I was presented. More

Steve the assistant service manager was great he kept our vehicle a extra day to insure a accurate assessment of the problem. The tech went over and above to diagnose the problem. our vehicle a extra day to insure a accurate assessment of the problem. The tech went over and above to diagnose the problem. More

Very pleased with the efficiency in which my recall situation was address. Everyone I dealt with in the service area was very courteous and professional situation was address. Everyone I dealt with in the service area was very courteous and professional More

Great service -arrived and was waited on within minutes -fixed the reason I went there - happy I chose that dealership . -fixed the reason I went there - happy I chose that dealership . More

Fast service and great attitudes from the staff. The Waiting area is great and comfortable! The Waiting area is great and comfortable! More

Great service department. Ask for Steve. Very courteous, helpful, and good knowledge of the product. Ask for Steve. Very courteous, helpful, and good knowledge of the product. More

Jay was wonderful from start to finish of our new car buying experience! He was very personable, informative, knowledgeable, and efficient. This was our first experience at Ford of Port Richey and we d buying experience! He was very personable, informative, knowledgeable, and efficient. This was our first experience at Ford of Port Richey and we definitely will continue to give our business to this dealer. More

I bought a used car from this dealership. I was very happy with how everything was handled/ completed and how smoothly it all went. Kevin H. was knowledgeable, professional, and attentive to I was very happy with how everything was handled/ completed and how smoothly it all went. Kevin H. was knowledgeable, professional, and attentive to my requests, handling things in an expeditious manner. More