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Ford of Port Richey

Port Richey, FL

4.6
8,063 Reviews
There are many different dealerships out there, but only one give you a buying experience that puts you in the driver's seat - Ford of Port Richey! We believe in a no-pressure sales philosophy. You will never be pushed into a deal or a car you aren't comfortable with. In fact, we don't even bring up paperwork talk until you are 100% ready and we have answered any and all questions you may have. We also believe in full transparency. There are no hidden fees, catches or gimmicks. We always give you our best price upfront and show you exactly where every dollar comes from. When there are no surprises, there's no need for stressful haggling. You get what everyone wants: a fun car-buying experience. When you're ready to see for yourself the different experience we provide, stop on by! We proudly service the following areas: We are excited to see you! Come in today to Ford of Port Richey - the dealership whose No. 1 priority will always be YOU.
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10715 U.S. Highway 19

Port Richey, FL

34668

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Showing 8,063 reviews

December 03, 2018

Key Fob They corrected issues with my key fob in a fair and expeditiousl manner. Instead of charging me for a new fob they corrected the old fobs. More

by VKL.GRAVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Leathers
December 03, 2018

Service Department Ford of Port Richey The Service Department at FPR has always provided excellent service. My Service Rep, Steve Wollak has always taken care of all my service need and en More

by laurelsam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2018

Service personnel were prompt and courteous. Very friendly and truck was ready when they said it would be. Service department was clean and orderly Coffee and donuts were fresh and good More

by SHIRLEYSMYTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Schoendorf
December 02, 2018

Not t the best lol Brought 09 ford escape hybrid in for a recall and since they "fixed" it it's been getting 7 miles to the gallon. Should be getting close to 30. Hopefu More

by CBSBLL3JONNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Clausen
Dec 03, 2018 -

Ford of Port Richey responded

We're sorry that this was your experience with us and have sent your comments to management to look into the matter. Please send us an email if you'd like to provide any further details. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

December 02, 2018

Great dealership and customer service!!! Will definitely bring my car again for service!! John Kidd met all my needs and concerns. Tia and Paige were ex More

by EricR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kidd
December 02, 2018

People showing concern for your needs This dealership went above and beyond to help me I know that I was difficult to help but none of the people showed it even when I was about to sign I More

by tracierossell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan.tristan, Michelle Santiago, Dennis Stokes
December 02, 2018

Satisfied customer We bring all of our vehicles to Ford of Port Richey for all of our Service needs. Steve Wollack’s knowledge and customer service are 2nd to none. As a More

by Lupe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2018

Quality Service Excellent service. Hats off to T.J. , Frank , Carlos and all the other service personnel that took care of my vehicle. You guys exceeded my expectatio More

by JS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos, TJ DeGiorgio
December 01, 2018

My first easy car buying experience My family and I went to all the local dealers from Bradenton to Venice. Shopped online for a week then a search introduced Ford of Port Richie. I r More

by keith36
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Swift
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know if Jeff leathers delivered or Jeff swift. , Don New, Jeff Leathers, Sallye Shaddix, Shawn Kelly
December 01, 2018

Forever Made an appointment, 7:00 am, first one in line as I showed up 15 minutes early....leak in right rear tire....2 hours and 30 minutes later...tire “fix More

by gargoyle9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason
Dec 03, 2018 -

Ford of Port Richey responded

This is very disappointing to hear and certainly not the kind of impression we want to make on our customers. We take pride in delivering exceptional service and we apologize that that's not what you received when you came to visit us. Thanks for bringing this to our attention; please send us an email if there's anything else you want us to know. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

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