
Ford of Port Richey
Port Richey, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Great experience Dealt with Steve Wollak. He was very helpful. My vehile was completed in a timely manor. Steve kept me in the loop as to what was going on with the se Dealt with Steve Wollak. He was very helpful. My vehile was completed in a timely manor. Steve kept me in the loop as to what was going on with the service needed as well as the cost for the repairs. More
Service We purchased our cars at this dealership and have had all services done here at Ford of Port Richey. This experience was not like previous experiences We purchased our cars at this dealership and have had all services done here at Ford of Port Richey. This experience was not like previous experiences with the former female service manager Toni. We tried to schedule the service online with no response after 10 mins. We called in to set up the services and the person was nice, but must have been new. She had me spell everything and then spelled it all back to me. I guess it’s better to be correct then incorrect, it took to much time in my opinion for an appointment for an oil change. We scheduled the appointment with a service coupon found on their website, but they needed to see the coupon at the location. Good thing I took a snap shot of it and had it ready to view on my phone. The coupon was for oil service. Tire rotation and wash. The service person kept trying to upgrade us for additional pricey services already included. No car wash was ever done on the vehicle. We had two appointments two days in a row to service both vehicles. We ended up canceling the second appointment and are considering driving to another dealership for future services. More
John in service needs to be cloned . I’ve been to the service before and John makes me keep going back . He goes above and beyond his job to make sure that you are happy . I’ve been to the service before and John makes me keep going back . He goes above and beyond his job to make sure that you are happy . More
Good service Wife took the car for a noise and oil change oil and filter is done I guess growelling noise is normal at 7800 miles the tires are the problem it jus Wife took the car for a noise and oil change oil and filter is done I guess growelling noise is normal at 7800 miles the tires are the problem it just seems there is a lot of noise coming from left rear we will give it time and see I don’t drive it hardly so I’ll give it a few months and drive it again More
Satisfied Customer The staff worked diligently to get me into a vehicle that fit my needs physically and economically. Based on my expressed needs I was shown a variety The staff worked diligently to get me into a vehicle that fit my needs physically and economically. Based on my expressed needs I was shown a variety of vehicles with “no pressure” to make a decision that I would not have been comfortable with. My experience left me feeling at ease and that I’d made the right choice in vehicle and dealership. More
Good experience It was a decent experience and Gary was an awesome associate keeping up to date with the progress of my vehicle. I felt it was entirely too long for a It was a decent experience and Gary was an awesome associate keeping up to date with the progress of my vehicle. I felt it was entirely too long for an oil change, I waited 2 hours for it. They should make a bay specifically for oil changes and tire rotations in my opinion. More
Great service and quick! Had an appointment for an oil change in our 2016 F150 and they were crowded when I got there, made me think I was gonna be late, but nope, they took m Had an appointment for an oil change in our 2016 F150 and they were crowded when I got there, made me think I was gonna be late, but nope, they took me right in, gave me great customer service and got me outta there fast. Thanks Port Richey Ford. More
It took 2 hours to pull nail and patch one tire Too long to perform service. Needed nail pulled and tire patched. It took 2 hours for a simple task. No follow up by advisor so I had to check on what Too long to perform service. Needed nail pulled and tire patched. It took 2 hours for a simple task. No follow up by advisor so I had to check on what was taking so long More
the regular car maintenance on the car was good but but we paid for a complete detailing on the car and it waa terrible plus they sccratxhed the car, i have ro take it back this xoming Monday to have it but we paid for a complete detailing on the car and it waa terrible plus they sccratxhed the car, i have ro take it back this xoming Monday to have it done again......this is mot right More
Informative Your customer service is excellent, but when we were ready to sign, we sat for over 3 hours. I’m hoping the next time I buy another truck, the process Your customer service is excellent, but when we were ready to sign, we sat for over 3 hours. I’m hoping the next time I buy another truck, the process can be speed up. More