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Ford of Port Richey

Port Richey, FL

4.6
7,939 Reviews
There are many different dealerships out there, but only one give you a buying experience that puts you in the driver's seat - Ford of Port Richey! We believe in a no-pressure sales philosophy. You will never be pushed into a deal or a car you aren't comfortable with. In fact, we don't even bring up paperwork talk until you are 100% ready and we have answered any and all questions you may have. We also believe in full transparency. There are no hidden fees, catches or gimmicks. We always give you our best price upfront and show you exactly where every dollar comes from. When there are no surprises, there's no need for stressful haggling. You get what everyone wants: a fun car-buying experience. When you're ready to see for yourself the different experience we provide, stop on by! We proudly service the following areas: We are excited to see you! Come in today to Ford of Port Richey - the dealership whose No. 1 priority will always be YOU.
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10715 U.S. Highway 19

Port Richey, FL

34668

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Showing 7,939 reviews

July 12, 2018

Great experience Dealt with Steve Wollak. He was very helpful. My vehile was completed in a timely manor. Steve kept me in the loop as to what was going on with the se More

by PM9706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashier was very friendly as well. She was very informative
July 12, 2018

Service We purchased our cars at this dealership and have had all services done here at Ford of Port Richey. This experience was not like previous experiences More

by SarahSpegal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown employees, I’m sure it’s on our service ticket. The appointment was for 7/11/18 at noon.
Jul 16, 2018 -

Ford of Port Richey responded

Sarah, we never want our customers to feel pressured into anything and we apologize that this was your experience with us. We will review your comments with the staff so that we can better our customer service in the future. Please send us an email if you feel there's anything more we should know. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

July 12, 2018

John in service needs to be cloned . I’ve been to the service before and John makes me keep going back . He goes above and beyond his job to make sure that you are happy . More

by MARYJOHNSTONE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ DeGiorgio
July 11, 2018

Good service Wife took the car for a noise and oil change oil and filter is done I guess growelling noise is normal at 7800 miles the tires are the problem it jus More

by PDM10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John kidd
July 09, 2018

Satisfied Customer The staff worked diligently to get me into a vehicle that fit my needs physically and economically. Based on my expressed needs I was shown a variety More

by Smithp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Foster, Cleveland Gilbert
July 09, 2018

Good experience It was a decent experience and Gary was an awesome associate keeping up to date with the progress of my vehicle. I felt it was entirely too long for a More

by ANDRE.WRIGHT78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Choquette
July 09, 2018

Great service and quick! Had an appointment for an oil change in our 2016 F150 and they were crowded when I got there, made me think I was gonna be late, but nope, they took m More

by aravenlunatic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Hoover
July 08, 2018

It took 2 hours to pull nail and patch one tire Too long to perform service. Needed nail pulled and tire patched. It took 2 hours for a simple task. No follow up by advisor so I had to check on what More

by KMOLD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harris
Jul 09, 2018 -

Ford of Port Richey responded

We apologize for the long wait while getting your tire repaired. We'll make sure our team understands the importance of prompt communication with customers regarding their visit. Please don't hesitate to reach out to us if there's anything more you'd like to add. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

July 08, 2018

the regular car maintenance on the car was good but but we paid for a complete detailing on the car and it waa terrible plus they sccratxhed the car, i have ro take it back this xoming Monday to have it More

by FIMLAY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2018

Informative Your customer service is excellent, but when we were ready to sign, we sat for over 3 hours. I’m hoping the next time I buy another truck, the process More

by FERRELL2168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Faircloth, Ken Sidana
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