Ford of Port Richey

Great Experience First I worked with Cleveland who was very helpful in setting up an appointment to come in. Next I met with Jack Duffie who listened to what I was lo First I worked with Cleveland who was very helpful in setting up an appointment to come in. Next I met with Jack Duffie who listened to what I was looking to acheive and did everything he could to make it happen. Not once did I feel pressured or that my concerns were not being addressed. I highly recommend that anyone looking to purchase from Ford of Port Richey request Jack Duffie. More

A very good experience. Sales staff was very helpful and prompt. Justin was knowledgeable and took the time to drive my car to my home which was an added bonus and shows just Sales staff was very helpful and prompt. Justin was knowledgeable and took the time to drive my car to my home which was an added bonus and shows just how far this dealership will go to assist their customers. Finance was much faster than any other dealerships I've worked with. More

excellent my experience was excellent and the service attendant helped me so much. . She explained to me that I was due for a fuel induction. She also told me my experience was excellent and the service attendant helped me so much. . She explained to me that I was due for a fuel induction. She also told me I had a premium warranty. Back in this past November back up in Cape May Court House, NJ I had a part replaced in my car door. It opened from the outside but not from the inside. They told me my warranty was limited and I had to pay $289.00 plus tax. My service manager down here in Port Ritchey told me I have premium warranty and I should have only had to pay the $100.00 deduction. Thiis manager down here "Lee Oztolaza was extremely helpful More

Brooken to new Came in with an old car having problems with the AC. Cost for repair was almost as much as the car. They started to help me through the process of get Came in with an old car having problems with the AC. Cost for repair was almost as much as the car. They started to help me through the process of getting a new car. Happy with my new focus More

Easy Exerience at Ford of Port Richey The experience at Ford of Port Richey was great. My salesperson Cleveland was very friendly, helpful and made the entire process easy. Also, the busin The experience at Ford of Port Richey was great. My salesperson Cleveland was very friendly, helpful and made the entire process easy. Also, the business manager Paul was incredibly helpful throughout the whole process, going above and beyond. More

Truck purchase I worked with Steve Bretz to purchase my new F150. From the moment I stepped foot on the lot, he took the time to answer all my questions and was alw I worked with Steve Bretz to purchase my new F150. From the moment I stepped foot on the lot, he took the time to answer all my questions and was always very pleasant and easy to work with. His customer service was excellent as was his knowledge of the vehicle. In the end, I got a great deal and was very pleased with my experience at Ford of Port Richey. Thanks Steve! More

Plead the 5th My visit to Ford of Port Richey started out as a spur of the moment stop to look at inventory because we had received an advertisement for a sale that My visit to Ford of Port Richey started out as a spur of the moment stop to look at inventory because we had received an advertisement for a sale that was to be held on Friday and Saturday. We were early by three days but I wanted to see what was on the lot because we had a coupon for $10,000 off of ANY vehicle on the lot.....the salesman told us the sale starts today for us because we are here now.....cool right!!!! Douglas McAurthor was a great salesman and a very nice guy. He showed us a few trucks and pulled his weight to get us in one. Even though we had a few disagreements on the prices of some vehicles we found a match....unfortunatley our $10,000 dollar voucher wasn't for that vehicle (still confused about that I guess ANY VEHICLE IN THE LOT in Ford language means only this row) Still we bought it!!! They even sold us a warranty....and oil changes for 3 years!!! But despite my credit challenge Jay Keepes did get me a great percentage rate and that I am grateful for. Thanks Ford of Port Richey!!! More

Muy Bueno Sali con una pickup usada con todo lo que necesitaba. El me enseño todas las opciones de la guagua y el precio que ellos tenias nadie le hacia la comp Sali con una pickup usada con todo lo que necesitaba. El me enseño todas las opciones de la guagua y el precio que ellos tenias nadie le hacia la competencia. Al final el pago subio un poco por el banco pero como quiera podia pagarlo sin problema. Unos dias despues la guagua tuvo un problema pero fui a servicio y la arreglaron rapido antes de que tuviera que ir a trabajar fuera de el estado. Recomiendo a Felix que es muy honesto y no te presiona a comprar el carro que quieres. More

Last minute service I needed an oil change and rotation. With no appointment I called Lee Oztolaza. She got me in and put a rush on it. That was awesome because I was goi I needed an oil change and rotation. With no appointment I called Lee Oztolaza. She got me in and put a rush on it. That was awesome because I was going out of town. The service I received from her and the dealership was fantastic as usual! More

Horrible Experience!!!! Had our salesman or anyone in his management team actually done their job and ensured the payoff on our trade in was properly handled I would give thi Had our salesman or anyone in his management team actually done their job and ensured the payoff on our trade in was properly handled I would give this dealer ship a higher rating. However, how it stands as of right now we bought a new vehicle in October and 3 months later we still have an open loan balance on a vehicle that was traded in. I was "promised" in December (2 months later!!!) that this would be taken care of but surprise surprise it's January and I had to contact their shared accounting department to figured out why the ball was doped yet again. Not once has management reached out to us to apologize or make any of this right with us and I know they are aware of this situation because they had to approve the payment. I have been more than patient through this ridiculous process but now, one car payment we were not expecting because the loan should of been paid off, one late payment fee because we turn off automatic draft on the loan they should of paid off, and a late payment hit on our credit report I am just disgusted with this dealership and how this has all been "handled". More