
Ford of Port Richey
Port Richey, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,940 reviews
Was very pleased Wow this guy Brett has been helping my wife and i about a car we bought from old managment company. Well we have got it sorted thanks to Mike Sergant Wow this guy Brett has been helping my wife and i about a car we bought from old managment company. Well we have got it sorted thanks to Mike Sergant highly RECOMMEND this guy Mike Sergant great job. Also Mark schols was awesome help Great job to your team. More
Browsing Came in to look at a few cars I saw you guys had online and worked with Noah. He was extremely helpful with providing the answers to the questions I h Came in to look at a few cars I saw you guys had online and worked with Noah. He was extremely helpful with providing the answers to the questions I had. I'll definitely be back! More
Purchase The purchase of my new Ford Edge was by far the best buying experience I have ever had. My salesman Mike Black was awesome. I will refer Ford of Port The purchase of my new Ford Edge was by far the best buying experience I have ever had. My salesman Mike Black was awesome. I will refer Ford of Port Richey to my friends. More
Have purchased 6 cars from this dealership Kathy Temple has helped us with our last 4 car purchases (New and used). She has always gone out of her way to meet our needs. Kathy Temple has helped us with our last 4 car purchases (New and used). She has always gone out of her way to meet our needs. More
Outstanding Performance!!! :) I needed a vehicle immediately...Mr. Nicholas Heiden was there to make that happen!! He got us into a beautiful Ford Focus and we are more than thrill I needed a vehicle immediately...Mr. Nicholas Heiden was there to make that happen!! He got us into a beautiful Ford Focus and we are more than thrilled!!! Thank you Nick we will see you again! More
Micheal Sargent worked tirelessly to help me Micheal went above and beyond he not only was completely professional but I believe honest as well it was a pleasure doing business with him. Micheal went above and beyond he not only was completely professional but I believe honest as well it was a pleasure doing business with him. More
No service completed on my vehicle On 10/27/2016 I brought my Ford Explorer in for an oil change (by appointment). I arrived about 8am. I explained to the advisor that my wife had an a On 10/27/2016 I brought my Ford Explorer in for an oil change (by appointment). I arrived about 8am. I explained to the advisor that my wife had an appointment, I hoped to get the vehicle back by 11am. The advisor told me that the vehicle was also due for a coolant flush. I didn't think that both of these service items could be done by 11 but the advisor assured me that they could. I called back within a few minutes, left word to complete both items. After 11am I spoke to the advisor was told that they would call me back on the status. I never received that call. After 1pm the advisor told me I could pick up my vehicle. Upon arrival, speaking to the advisor I discovered that NO WORK WAS DONE ON MY VEHICLE! My time and gas was wasted, the vehicle still needed service. I have two Fords, have been coming here for over nine years. This is no way to treat a repeat customer. More
First Service o Ford Fusion SE Took it in for 1st service and the Throttle Body recall. They had some staff out sick and could not do the recall and had to make another appointment Took it in for 1st service and the Throttle Body recall. They had some staff out sick and could not do the recall and had to make another appointment for that. All in all not bad, I don't think the wheels were switched around? they did NOT ask for the wheel lock key? makes you think. done in under 90 mins. Car wash needs to be checked, lots of dirty parts left which makes the car look bad, come on guys I know you were short staffed but a little bit of effort for the customer (who pays your wages, wouldn't go a miss) NOTE to internet team, READ the WHOLE email before calling six times to try and sell a car when the request was for a service!!!! NOT at all professional and pretty annoying when you tell the third person to put a not in to NOT call me again More
Bad Business So tired of calling and getting no where. Call to find out what is going on and always get no where. Several times I have been told I will get called So tired of calling and getting no where. Call to find out what is going on and always get no where. Several times I have been told I will get called right back, NEVER HAPPENS. I speak with Jason in finance today, he promised to call me back never did not surprised. I'm so done with this. Bad business and even better liar's. Wish I never stopped there will do everything in my power to make sure never to recommend FORD OF PORT RICHEY EVER. You guys make car buying horrible. I even spoke with you Farouk Hosein and was promised that you would overnight another temp tag never happen, had to call again to get it done finally got it after driving on an expired temp tag for over a week. Soon I will have to try and get my 3rd temp tag because no one will do their job or care about customer service especially once you get your money for the vehicle. Not even expecting you to respond back because that is how you Guys operate. Had the vehicle less than a month and broke down would not fix it or even look at it said it wasn't their problem had to have it towed to VW . Future buyers Beware of this Dealership More
Great experience Don in sales and Pete in finance are fantastic employees. You should all take lessons from them in customer service. Great personalities and really kn Don in sales and Pete in finance are fantastic employees. You should all take lessons from them in customer service. Great personalities and really know the business. Thanks for a great experience. More