Ford of Port Richey - Service Center

The service advisor was upfront & honest. He was pleasant to work with & he did what he said he would do. The mechanic who performed the service did not try to upsell additional services. He was pleasant to work with & he did what he said he would do. The mechanic who performed the service did not try to upsell additional services. As per usual, the genuine FoMoCo parts were marked up three times higher than what they can be purchased for almost anywhere else, except at a dealership. The “by the book” labor charges were the standard “nickel & dime” you to death with the 10ths of hours adding up to an unreasonable total. Would I go back to have additional service performed? Yes, if I was caught in another no choice situation like this time. For what I was charged, I thought they could have at least washed the truck. More

Not to bad but not happy with gift card used on service ailed only to full price oil change but ad says nothing about special offer then they didn’t even wash van ailed only to full price oil change but ad says nothing about special offer then they didn’t even wash van More

Friendly professionals that are always willing to help. Technicians that take an earnest interest in making sure all service is properly diagnosed and addressed. Technicians that take an earnest interest in making sure all service is properly diagnosed and addressed. More

Excellent quality workmanship but I feel dealer overcharged me on diagnostics for a CEL. $542 bill to replace a sensor. Technician spent a couple hours searching for a lean condition which was no overcharged me on diagnostics for a CEL. $542 bill to replace a sensor. Technician spent a couple hours searching for a lean condition which was not the case. Generally, diagnostics for a CEL is reimbursed if you have the repair done at same time. Issue is resolved and I’m satisfied except for price. More

The staff was knowledgeable and friendly, recommended services for our vehicle that made sense, and had an outdoor area for customers to wait. services for our vehicle that made sense, and had an outdoor area for customers to wait. More

Yes I have a transmission problem for sometime and can't get it right when I come to u guys to fix it and I have recall on the truck that's not done trying to get it done please help Thank can't get it right when I come to u guys to fix it and I have recall on the truck that's not done trying to get it done please help Thanks u More

Came in while on vacation needing an oil change. Staff was responsive and courteous and I was back to enjoying the Florida sun in no time. Staff was responsive and courteous and I was back to enjoying the Florida sun in no time. More

They were very courteous, but many people waited for a pretty long time . Possible scheduling flaw . pretty long time . Possible scheduling flaw . More

Quick service and excellent customer service. Then treat people respectfully. Will definitely return. Thank you Then treat people respectfully. Will definitely return. Thank you More

They are FANTASTIC! !!! I was seen immediately & they did an Outstanding job!! Even gave my 9 yr old dog water while we waited. Really Nice!! !!! I was seen immediately & they did an Outstanding job!! Even gave my 9 yr old dog water while we waited. Really Nice!! More