Ford of Port Richey - Service Center

Very helpful service advisor Nathan explained the problems I was having and recommended the solution Very knowledgeable about my problems and was friendly and helpful. problems I was having and recommended the solution Very knowledgeable about my problems and was friendly and helpful. More

After a miscommunication, partly my fault, they ordered and installed the wrong part. When I paid the bill I let them know it was close but not what I wanted. I left thinking I’d have to find another solut and installed the wrong part. When I paid the bill I let them know it was close but not what I wanted. I left thinking I’d have to find another solution. Before I got out of the parking lot they called and asked me to come back. They apologized and took responsibility and wanted to make it right. While not exactly what I wanted, I am more than satisfied with the outcome. For customer service they get 5 stars. More

The service was great and the staff was friendly and knowledgeable. I appreciate that they do not try to upsell you for something you didn't come in for. knowledgeable. I appreciate that they do not try to upsell you for something you didn't come in for. More

Very consumer friendly. Very knowledgeable service department. Thank you so much. Very courteous and friendly. department. Thank you so much. Very courteous and friendly. More

Kayden was a wonderful service member. I drove in he came out to my truck he took care of me wonderful time. out to my truck he took care of me wonderful time. More

Purchased my car with lifetime free oil change. Now they wont honor it any more! wont honor it any more! More

Fast turnaround time and great work. Service advisor Frank Johnson is a huge asset to your dealership. Frank Johnson is a huge asset to your dealership. More

Would have got a 5 if they wouldn’t have tried to charge me when I have the Premium Maintenance Agreement. me when I have the Premium Maintenance Agreement. More

Great price for an oil change but over priced on filters by 80.00 crazy when they're 20.00 at Riley's automotive by 80.00 crazy when they're 20.00 at Riley's automotive More

I am very grateful for the due diligence and service that was given in resolving an issue. This service department of Ford of Port Richey is world class and second to none. Thank you all! was given in resolving an issue. This service department of Ford of Port Richey is world class and second to none. Thank you all! More