Ford of Port Richey - Service Center

Asked to check radiator fluid because I know it was low. After I got my car back the level was not topped off. Also very expensive. They Wanted $40 dollars for a Motorcraft air filter. So I went to dis After I got my car back the level was not topped off. Also very expensive. They Wanted $40 dollars for a Motorcraft air filter. So I went to discount auto and picked up a K&N for $50. That’s why they called stealerships, right! More

Customer service was horrible. Toni texted me I texted back 5 different times and left messages never to hear from her again. Lack of caring for a time frame deadline. I had brought the mustang in for 1 r back 5 different times and left messages never to hear from her again. Lack of caring for a time frame deadline. I had brought the mustang in for 1 repair and needed a second one when all this took place. More

Took care of my recall in a timely and professional manner. The time frame of the service was what they had anticipated. I was very satisfied. manner. The time frame of the service was what they had anticipated. I was very satisfied. More

My visit to your dealership was a great experience. I was placed with Steve Wollack as my Service Advisor. Steve was very informative, making sure I understood everything & made me feel comfortable & kept me placed with Steve Wollack as my Service Advisor. Steve was very informative, making sure I understood everything & made me feel comfortable & kept me informed. Very satisfied..Thanks again! More

Not satisfied this time. Went in due to break down from a recall and had some other service done. Car was in for a week. Was told first it should be done in three days. Then was told it should be done t a recall and had some other service done. Car was in for a week. Was told first it should be done in three days. Then was told it should be done the next day. After two more days i had to take off work and wife had to cancel two clients costing us over $350. The reason it was not done on the sixth day was because the mechanic called in sick and locked the part in his tool box. More

Great job and rear nice people. Fast work. Answered all my questions. I’ll be back soon for my service. Will tell my friends to go there. Thanks my questions. I’ll be back soon for my service. Will tell my friends to go there. Thanks More

Called ford on Tuesday 051821 and left message for a call back re car door repair . Toni G returned call very quickly and answered my questions and I made appointment to bring suv Eddie Bauer for check up W back re car door repair . Toni G returned call very quickly and answered my questions and I made appointment to bring suv Eddie Bauer for check up Wednesday 051921 at 8:30am .my grandson drove Eddie there and I followed. Left Eddie and waited for call regarding replacements. Toni called in afternoon and explained all. Parts needed to be ordered for door . Gave the ok for door repair and left Eddie there so they could work repair on Thursday 052021. Picked Eddie up Thursday afternoon and yea open door( no climbing over all). Toni G did offer shuttle service but I had family to help. All said very pleased with service.many thanks More

Great dealership for repairs/maintenance/ sales. Would recommend Ford of Port Richey to family and friends. Very friendly staff, both in service (Nathaniel) & sales (AB). The waiting room, ladies room, s recommend Ford of Port Richey to family and friends. Very friendly staff, both in service (Nathaniel) & sales (AB). The waiting room, ladies room, sales floor and entire outside grounds well maintained and very clean. More

Hands down the best customer service and skilled technicians around. I have numerous Ford stores around me in Tampa but none can deliver the same level of quality care as Ford of Port Richey. The pi technicians around. I have numerous Ford stores around me in Tampa but none can deliver the same level of quality care as Ford of Port Richey. The piece of mind you’ll get knowing that your vehicle is diagnosed, repaired and maintained to the highest degree is well worth the drive. More

You can Always count on great customer service there from Rory the shuttle driver to Frank my service advisor. Awesome team bunch of people. No need to go anywhere else ! Rory the shuttle driver to Frank my service advisor. Awesome team bunch of people. No need to go anywhere else ! More