Ford of Port Richey - Service Center

We needed immediate service on our new Ford F-150 and they took good care of us even though our truck was purchased in Wisconsin. We arrived unannounced on Friday and we were back on the road Tuesday mor they took good care of us even though our truck was purchased in Wisconsin. We arrived unannounced on Friday and we were back on the road Tuesday morning. They were great and we appreciate the prompt attention to our service requirements. More

no one changed out my wiper blades on a 90,000 mile service and my service mgr made a note on his pad to have this done. service and my service mgr made a note on his pad to have this done. More

I spoke with Toni she was very helpful Toni did all that she could do to fulfill my service matter.With staff like Toni I will use Ford of Port Richey in the future. she could do to fulfill my service matter.With staff like Toni I will use Ford of Port Richey in the future. More

Would not fix known problem with lead pan because was just cleared at another facility when doing an update. I have supporting documentation that a pre diagnostic was done that displayed the error code a just cleared at another facility when doing an update. I have supporting documentation that a pre diagnostic was done that displayed the error code and that was not good enough. I was told to keep driving until it happened again so code would show. I don't understand why if a known issue and under warranty why not fix? Why continue to drive just to get the code recorded and risk damage and someone's safety. More

The service was great and I was treated with professionalism and all my needs were addressed and taken care of. I will definitely be returning. professionalism and all my needs were addressed and taken care of. I will definitely be returning. More

Services were great got my edge in on a timely manner Steve was great explain everything to me. Like the short notice when I called for the oil change told me to bring it in Steve was great explain everything to me. Like the short notice when I called for the oil change told me to bring it in More

I had an appointment at 1PM. I was there on time and it took an hour and 45 minutes just for an oil change. Ridiculous took an hour and 45 minutes just for an oil change. Ridiculous More

They did the job in a timely manner and kept me informed. Was pleased with the out come. That is all I have to say. Was pleased with the out come. That is all I have to say. More

Excellent service but slow. Wait made pleasant by pleasant service people! Chairs in waiting area uncomfortable. Overall? Yes, I will return. I dealt specifically with Andres, did not meet the actu pleasant service people! Chairs in waiting area uncomfortable. Overall? Yes, I will return. I dealt specifically with Andres, did not meet the actual service person. More

Andreas was amazing to me he gave me his personal information to make sure I was taken care of and he was clear and accurate with his information. I would not go to any one else but Andreas information to make sure I was taken care of and he was clear and accurate with his information. I would not go to any one else but Andreas More