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Ford of Port Richey - Service Center

Port Richey, FL

4.5
4,599 Reviews

4,599 Reviews of Ford of Port Richey - Service Center

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January 29, 2021

Quick service and were upfront when my side mirror was accidentally damaged inter car wash. The service manager replaced with a side mirror from one of their vehicles on the lot. More

by ferrari308qv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Governale
January 29, 2021

When I went I had a couple of things wrong and they got them all fixed I didn’t have no complaints for them they have helped me so much. They are one of the nicest people I know to go to More

by Shawna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen "Kat" Casey, Sallye Shaddix, Renee Hollywood, Adrianna Ulitto, Toni Governale, Eric Rozenhal, Joey Beldotti, Shanda Hicks, Ashley Ellingwood
January 28, 2021

I always get excellent service and quality work. Toni is professional and incredible with the customers. She takes time to reassure people and ensures quality and continuity of services. More

by mptaylor698
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Governale
January 28, 2021

I called for an oil change and was told they couldn’t get me in for a few days. I explained that I was going out of town the next day and they got me in the next morning. I was treated with complete respect. More

by mommyindeed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2021

Toni at Port Richey Ford is awesome. She is the best and always takes care of me and my vehicle. I will continue to go as long as she is there. More

by Sarahhirsch83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Governale
January 28, 2021

It took 3 hours for an oil change. I had an appointment and they didn’t put my car on the lift until 2 hours after my appointment time. Worst service department ever More

by Zep1292
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nathaniel "Nate" Gonzalez
Feb 13, 2021 -

Ford of Port Richey responded

My name is Christian and I am one of the managers at Ford of Port Richey. I would like to offer you a complimentary oil change for your frustration, and to try and win back your trust in us. Please reach out to me directly at ccalle@fordofportrichey.com

January 28, 2021

Frank went above and beyond to help me during my service appointment! He kept in constant communication with me about updates and time frames. Highly recommend More

by Stephaniew1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2021

Everyone at Ford of Port Richey has always been very nice and worked together as a team. Our service representative, Toni, always has a smile and gives us excellent customer service. More

by rpcoln1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Governale
January 28, 2021

They did a great job timely with courtesy The customer They did a great job timely with courtesy The customer service did a great job and the mechanic was well trained. You do mot need 25 words to have More

by GFKHELFA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember the name “ Caden”?
January 28, 2021

My service advisor toni was excellent. Great service, and she was a pleasure to work with. Kept me informed on all work, took care of my every need. Expedition was repaired properly with zero problems... More

by REFDAD101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Governale
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