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Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,597 Reviews

4,597 Reviews of Ford of Port Richey - Service Center

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December 28, 2020

Thank you, Frank! You took the time necessary to complete the repair properly! I appreciate all your help. Thank you again! Always a pleasure bringing in my vehicle for service. More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2021 -

Ford of Port Richey responded

Thank you for the review Amy!

December 27, 2020

All Nathaniel was great service is great driver was great but 25 words is to much I don’t know who’s idea it was should be FIRED! More

by MARKJURGENSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Gonzalez
Jan 02, 2021 -

Ford of Port Richey responded

Thank you for your review Mark! We look forward to better serving you in the future!

December 26, 2020

Great Service, in & Out in no time for a oil change and tire rotation. Frank is always a trusted and great service agent. Great work by the tech also. More

by JS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2020

The job was ok but left my car dirty from the job they never cleaned up their mess on the door and windsheild.I do not know if I will ever come back or but another ford again. More

by JHALCISAK1960
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Abdias "AB" Marte
Jan 01, 2021 -

Ford of Port Richey responded

Joe, we are very sorry to hear about that bad experience you had with us. We would like the opportunity to rectify the situation with you.

December 26, 2020

Very helpful very professional on time help what’s the situation cares about his customers making sure everything gets done correctly thank you Frank. Rocco More

by Maramonte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2021 -

Ford of Port Richey responded

Thank you for the feedback Rocco. We appreciate your business and look forward to serving you in the future.

December 25, 2020

Pulled in he got on it right away he helped me figure out how to enable and use my track apps in my mustang thanks Frank. More

by Jakesantangelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2020

Steve Wollak is a top notch service advisor. I really like working with him when I bring my vehicle for service. Thank you Dale Leonard More

by dale.leonard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2020

I was there for a oil change.the service department was friendly and clean they also helped me with the FordPass I do not have any complaints More

by DPUTERIO829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2020

frank is a good person and I have a lot of respect for him and his crew I Prey they all have a great Christmas More

by Brenda S Hardy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2020

Toni was very Professional and took care of the issue with my vehicle. She arranged for a ride home and then when my car was ready, arranged for me to be picked back up. More

by SHAUSLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Governale
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