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Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,597 Reviews

4,597 Reviews of Ford of Port Richey - Service Center

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December 24, 2020

Quick and reliable services. Easy to get an appointment for diagnostic and repair services. I prefer the service advisor Steve because of his knowledge & honesty. More

by tsellman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2020

I had no problem getting a last minute appointment and getting in and out fast. Nathaniel is always friendly and happy to see you and make sure all your needs are met. More

by Carolerose51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Gonzalez
December 24, 2020

Worst customer service experience ever! Constantly trying to maneuver new ways to avoid using warranty for repairs. Lack of communication with the customer as well. Will not be returning. More

by AMANDAC408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Toni Governale, Nathaniel "Nate" Gonzalez
December 23, 2020

In from out of town and Found myself needing 15000 mile service. Steve gladly got me in and the service was completed in a reasonable time More

by MYBLKPURL237
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2020

Much better service dept than Tarpon Springs dealer where I went for past 6 years! John Kidd was professional and respectful. Oil change “the Works” appears to have been done correctly. Would recommend deal More

by seabreezepress
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kidd
December 23, 2020

Very happy to have my Ford serviced here. Great customer service. Time efficient and good work! 5 out of 5 stars! Will continue to get my Ford serviced here! More

by Daniellee218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Scripture
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni Governale, Nathaniel "Nate" Gonzalez, Ben Brewin, Nick Drummond
December 23, 2020

It is Toni was very professional on top of things and I felt very securely that my my vehicle with her, I'd recommend her to anybody to come and to take care of them you need more people like her More

by Gtogoat68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Governale
December 23, 2020

Good service.I had oil and filter change,alignment,tire rotation,and wiper blades replaced.The mechanic did a good job and the service advisor did a great job. More

by mattbithell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na, Toni Governale
December 23, 2020

Great service as always everyone was very friendly and helpful Accept for this survey which forces you to write more than is nessasary to respond More

by RLAZAR60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2020

Finally.... not more than an hour for oil change. Right at an hour. Didn’t seem as busy as usual. Will return for continued service. More

by pfenn2338
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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