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Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,603 Reviews

4,603 Reviews of Ford of Port Richey - Service Center

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November 06, 2020

Toni was super helpful and amazing! Love this dealership. Always goes above and beyond every time I am in there!! I would recommend them to everyone More

by Basich711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Governale
November 06, 2020

Total confusion with making appointment. I called, scheduled day and time. Then, advisor called me back to schedule, like I had never made appointment. Then, I get an email with wrong date and time. More

by catlover.53140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Governale
November 06, 2020

Toni's team had my SUV in and out within 1 hour ! I have cancer and needed a battery installed. I'm on oxygen and can't stay long before it runs out, so I brought an extra tank, but didn't need it ! Thank y More

by kdula1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Governale
November 06, 2020

Toni my service advisor was awesome! She was courteous and knowledgeable and didn’t try to sell me services I didn’t need. She got me in and out so fast. I watched her interact with other customers too. S More

by castleballard1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Governale
November 06, 2020

Satisfied! I’m not sure however if my tires on the F150 were rotated! How can I find that out? I thought the oil change included tire rotation! More

by philip.catchpole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Gonzalez
November 06, 2020

I've been apart of the Ford family now for 7 years. The staff very accommodating and well versed in explaining the situation and fix. More

by WHEMME64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kidd
November 06, 2020

The service staff is great. As a senior women I trust them to provide information and honest advice. They are always ready to help me. More

by kennethmeifert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2020

Went in for some service everything was good. Service department always does a great job. Easy to set appointment and services were done while I waited. More

by Cvalent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Asturi, Nick Drummond
November 05, 2020

Toni is excellent. Fit me in right away without an appt and even hooked up a rental car at last minute. She always helps me and my husband whenever we have issues with our vehicles More

by backyardpoolcreations
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Toni Governale
November 03, 2020

Thanks Nathaniel, in Service for being prompt and on task. Love the oil change prices. Thanks for looking further into identifying the squeaks in the rear end of the Escape. More

by JC1DIVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Gonzalez
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