Ford of Port Richey - Service Center

Was a pleasure having my car serviced at the Ford dealership the other day. Everyone was courteous inattentive and made my time there a pleasure. dealership the other day. Everyone was courteous inattentive and made my time there a pleasure. More

I had the computer changed the wire harnes changed and on diagnostics and it still runs bad your people do to much fishing with all the hi tech . on diagnostics and it still runs bad your people do to much fishing with all the hi tech . More

Nate was great! I came in to have my back up camera replaced and I needed my tires checked as well. I was greeted right away and had my truck serviced in a reasonable time and everything looked good. I replaced and I needed my tires checked as well. I was greeted right away and had my truck serviced in a reasonable time and everything looked good. I left happy. More

I brought my vehicle in for service and worked with Steve Wollak as my service contact. Steve was very professional and explained everything to me. The repairs were done timely and exactly what Steve quote Wollak as my service contact. Steve was very professional and explained everything to me. The repairs were done timely and exactly what Steve quoted. I will definately recommend Steve and Ford of Port Richey. More

Great job, it was fast and thank you for all you do ! Car runs great and we didn’t get pressured to buy anything thank you . Car runs great and we didn’t get pressured to buy anything thank you . More

Friendly and professional. Repairs done in a timely manner. I was disappointed that servicemen that took care of me was not wearing a face mask. manner. I was disappointed that servicemen that took care of me was not wearing a face mask. More

The dealership is great, no issues. They could have done a bit more regarding the social distancing and COVID-19 precautions. I will be returning for future service needs a bit more regarding the social distancing and COVID-19 precautions. I will be returning for future service needs More

My tech kept in contact with me. He know I was worried about cost and helped me find a better cost as well as added on bonuses by going with Ford. about cost and helped me find a better cost as well as added on bonuses by going with Ford. More

Disappointed again I brought in the car at 10:20 for my appointment - oil change, rotate, recall. Service writer said it would be done about 2. At 4:30 I am calling to I brought in the car at 10:20 for my appointment - oil change, rotate, recall. Service writer said it would be done about 2. At 4:30 I am calling to see when my car will be done because I did not want the service department to close with my car still there. Service writer said he was sorry that they were running behind. Picked up car and did not get a detailed slip on how my car did on the inspection nor did I get a stick in my front window to remind me when to get service again. I have always had my cars serviced that the dealerships where I get my cars but I will be going to a different dealership. This is not the first time I have not been happy with Ford of Port Richey. More

When I called John Kidd, he answered and was very helpful right from the beginning. We scheduled my appointment and when I got there he was waiting and took my truck back immediately. Informed me that a sens right from the beginning. We scheduled my appointment and when I got there he was waiting and took my truck back immediately. Informed me that a sensor wasn’t working and had to send it to the painting shop and installed the next day. Very happy with the customer service. Thank you More