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Ford of Port Richey - Service Center
Port Richey, FL
4,597 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,597 Reviews of Ford of Port Richey - Service Center
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November 23, 2019
Tecks untrained, need my input to do a job, l call them good Work done ( good enough ) so I had to come back and get fix once I but came back for a second time , was told the tecks needed me to show what was wro Work done ( good enough ) so I had to come back and get fix once I but came back for a second time , was told the tecks needed me to show what was wrong, exhaust leek,two people in parking lot heard it, vibration at slower speed, I get in and give it has there it is, I have owned fords my entire life now I think I'm going to G M C because of this , and we're is the salesman that I talked to about trading in, no call back More
by JDWIKTOR
Verified CustomerEmployees Worked With
I won't do it, not worth someone job
November 23, 2019
Service Great workers were on point with my repairs. Parts were all in stock had them put on that same day great. Would definitely recommend them to all my fa Great workers were on point with my repairs. Parts were all in stock had them put on that same day great. Would definitely recommend them to all my family and friends More
by Richygilvear3rd
Employees Worked With
Juan Macias
November 23, 2019
PATS issue ???????? Still don’t know if the problem has been resolved. They did give me a loaner for 6 days to see if the car still had the issue? ???????? Still don’t know if the problem has been resolved. They did give me a loaner for 6 days to see if the car still had the issue? More
by Sabino
November 22, 2019
Worst experience of my life Ford of Port Richey keeps sending coupons for oil change. When I took them up on their offer and went there one morning for an oil change , I stayed f Ford of Port Richey keeps sending coupons for oil change. When I took them up on their offer and went there one morning for an oil change , I stayed for about one hour and a half, (I Swear I did) then the service man cane in and opologized for the delay and told me that they were short handed and to if I didn’t want to wait I should make another appointment. So, I did. And when I came back I waited for four and a half hours. They didn’t even have the decency to come around and inform me of what was happening. And when no car was done after 4 1/2 hours later did didn’t tell me anything about the tires or anything else. I knew my tires were bad and I needed new tires, but they didn’t even bother... and what is sad .. I still get coupons from them for cheap oil change..... I went to the Friendly Kia just the other day for an oil change . I was in and out in about an hour and they rotated my tires and did all the inspections and gave me a free car wash.. so, where do you think I’m going for next oil change????? Ford of Port Richey???? Or Friendly Kia ????? More
by samiraworth
Employees Worked With
November 21, 2019
Oil change Service department is always available and scheduling appointments is very easy. Service is always completed on time and done right. The sales depa Service department is always available and scheduling appointments is very easy. Service is always completed on time and done right. The sales department leaves a little to be desired. More
by HSOTTOSANTI
Employees Worked With
Chrissy Schoendorf, Don Graham
November 20, 2019
Tire and oil change service All the staff and service providers were friendly, professIon always, and efficient! I enjoyed the waiting area and the complimentary snacks and coff All the staff and service providers were friendly, professIon always, and efficient! I enjoyed the waiting area and the complimentary snacks and coffee as well. The service area, bathrooms and garage are clean and well maintained as well. On top of it all, they washed my dusty car! More
by Princess
Employees Worked With
Becky and her assistant that day (he was terrific) and the tire and oil change crew. Tony is always helpful and supportive as well!
November 20, 2019
Alls good Service was good. Done when expected. Steve is extremely professional and courteous. I recommend him highly. Explains work very thoroughly and shows Service was good. Done when expected. Steve is extremely professional and courteous. I recommend him highly. Explains work very thoroughly and shows price upfront. I always make my appointments with him for these reasons. More
by thewebowler
Employees Worked With
November 20, 2019
Friendly, Efficient, Straightforward Over the years, I have brought my last two Mustangs in for maintenance to Ford of Port Richey & always found the staff to be honest & personable. Over the years, I have brought my last two Mustangs in for maintenance to Ford of Port Richey & always found the staff to be honest & personable. More
by JLH2LIBERTY
Employees Worked With
Nathan Ganzalez
November 19, 2019
First service visit I made an online appointment with the Ford of Port Richey service department for my first routine oil change and regular maintenance. I was given a s I made an online appointment with the Ford of Port Richey service department for my first routine oil change and regular maintenance. I was given a slot for the next day, immediately greeted by Toni when I arrived, who cheerfully pointed me to the customer lounge. I was very impressed with the whole experience, since I purchased my Ford F150 from my favorite dealer in Michigan & didn't know what to expect here. I feel I can trust this dealership with the care I need when I'm down here in Florida, just like I trust my dealership, Milnes Ford, up North. More
by Bonnie
Employees Worked With
Toni in service
November 19, 2019
Almost effortless My service started with Steve who was very informative and very accommodating listen to detail and follow through with making the corrections and My service started with Steve who was very informative and very accommodating listen to detail and follow through with making the corrections and was very professional and hospitals. More
by 1fordgator
Employees Worked With
