Ford of Port Richey - Service Center

John was super friendly and helpful John went out of his way to help us out and went well beyond just the basics. Very friendly took time to sit and talk cars and madenus feel welcome. G John went out of his way to help us out and went well beyond just the basics. Very friendly took time to sit and talk cars and madenus feel welcome. Great job John. More

Waiting time is too long Service times are too long.I had to come back for my vehicle after leaving it for hours on my previous visit. This is the main area that needs improve Service times are too long.I had to come back for my vehicle after leaving it for hours on my previous visit. This is the main area that needs improvement for me. More

Convenient, timely and friendly I love the fact I could schedule my appointment online! Upon arrival I was greeted by friendly smiling faces. The service I received was performed in I love the fact I could schedule my appointment online! Upon arrival I was greeted by friendly smiling faces. The service I received was performed in a timely matter. I will be scheduling all future maintenance for my vehicle here. Keep up the great work service department! More

Best Service Department Steve and his team are the best. Everything was repaired perfectly and Steve is a professional. 5 stars. They have earned my new car business throu Steve and his team are the best. Everything was repaired perfectly and Steve is a professional. 5 stars. They have earned my new car business through the service department. More

Toni is awesome! I’ve been bringing our 2011 Ford Escape here since I moved down in 2016. Toni is the best and very helpful and professional. Had worked with a guy I’ve been bringing our 2011 Ford Escape here since I moved down in 2016. Toni is the best and very helpful and professional. Had worked with a guy here first and he was just “ok” but I really like Toni. There’s always great service here & I love that they will shuttle or Uber you home while your car is being serviced. Very trustworthy. More

Excellent Service Toni was professional and efficient. I dropped the vehicle off for routine maintenance and was checked in within 2 minutes. She also called promptly Toni was professional and efficient. I dropped the vehicle off for routine maintenance and was checked in within 2 minutes. She also called promptly to inform me the truck was ready to be picked up (even before the time it was promised!). I’d highly recommend their service. More

AS ALWAYS STEVE W IS AWESOME As always Steve is great. At this point Steve the only reason why I continue to come back there. Steve is the Walking epitome of a business profess As always Steve is great. At this point Steve the only reason why I continue to come back there. Steve is the Walking epitome of a business professional . More

Friendly The staff was very friendly and called me as soon as my car was done. It didn’t take very long. I was very pleased. The staff was very friendly and called me as soon as my car was done. It didn’t take very long. I was very pleased. More

"Professionals" at Ford Tony Governale and Service Crew found and fixed the problem with my air conditioning system, {that two other services I used while I was traveling and Tony Governale and Service Crew found and fixed the problem with my air conditioning system, {that two other services I used while I was traveling and away from the home area - faked it and simply added more Freon for a fix}. I've been using Ford of Port Richey for both my Fords since I moved to Florida in 2000. Tony and crew are the best. Harold A. Ifft More

Tire repair Had a slow leak in the right rear tire. Had an appointment but could not wait. Called and told the circumstances to service mgr. said bring it right i Had a slow leak in the right rear tire. Had an appointment but could not wait. Called and told the circumstances to service mgr. said bring it right in. Took care of it right away. Problem fixed. More