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Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,653 Reviews

4,653 Reviews of Ford of Port Richey - Service Center

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May 17, 2019

Quick, Good people Steve was helping me and he was a very nice guy and helped me get everything I needed to get my car into good shape and he was very cool and even talk More

by CHRISTOPHERLANGLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2019

Great Job! Came in for an oil change, about 20 minutes early, they still got me in right away. My Service Advisor Steve was great, got my car done quickly an More

by BRIANPHILBIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2019

Family We bought our truck in the Port Richey Dealership as our wedding present one month after our wedding. The sales team was great in keeping us their ti More

by Cardoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kidd, Michael Carmack
May 15, 2019

Warranty on tire I came in to deal with a warranty issue with a tire, Frank went above an beyond to make sure I was taken care of promptly and professionally. He handl More

by LNLNW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2019

Wasn’t my ideal service They did wonderful to account for times to get my service done however the lack of communication docked a five star rating to a three star. We didn’t More

by uhhhimsorry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky
May 13, 2019

Awesome help John kidd is really helpful. Superb knowledge and professionalism. Frank is also really helpful. I like doing business with this dealership. Would rec More

by SPRAGUE_DENNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John kidd, Frank Johnson
May 11, 2019

Quick service, friendly staff John did everything possible to make sure we were happy. The tech was full of patience and understanding. Great job to everyone!! I will continue to b More

by Engle Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John kidd
May 11, 2019

Great service! Every employee I spoke to was friendly and knowledgeable. The scope of work was done in more than a timely manner. Great prices for original parts. More

by Johnny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni Governale. TZ.
May 11, 2019

Always in the loop The guys that work here are great. Normally work with John kidd. Frank is a nice guy too. They always keep you up to date and are really knowledgable More

by SPRAGUE_DENNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John kidd
May 10, 2019

Horrible I took my new truck in for a noise that sounded like a whistle and a chatter at start up. Frank told me the noise was normal for a turbo vehicle. Exce More

by Williamsrigging
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Frank Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2019 -

Ford of Port Richey responded

We apologize that we were unable to meet your needs and for any misunderstanding on our part. We've forwarded your comments to management and will speak with our service team about your visit. If you'd like to send us any other information regarding your visit, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

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