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Ford of Port Richey - Service Center
Port Richey, FL
4,653 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,653 Reviews of Ford of Port Richey - Service Center
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April 08, 2019
Awesome dealer Just want to say thank you to Steve in service and the rest of the service team who fixed my daughters factory recall on her 2011 F150. It was done i Just want to say thank you to Steve in service and the rest of the service team who fixed my daughters factory recall on her 2011 F150. It was done in an hour and was a very pleasant experience More
by JFREEMAN97
Verified CustomerEmployees Worked With
April 08, 2019
Very busy I can imagine that Ford of Port Richey is a highly regarded dealership. Based upon taking my car in for repairs and the lack of parking due to an even I can imagine that Ford of Port Richey is a highly regarded dealership. Based upon taking my car in for repairs and the lack of parking due to an event they were having. There were a ton of people there. I would have given 5 stars but there is a breakdown in communication somewhere. Steve Wollack is an awesome advisor though, he even called me on his day off. I would recommend Ford of Port Richey to anyone looking for a Ford. More
by Jerm79
Employees Worked With
April 07, 2019
Great experience! Great visit ! Great experience! Everything was to the T ! Was in and out in no time ! I would definitely recommend for of Port Richey for you’re FORD! Great visit ! Great experience! Everything was to the T ! Was in and out in no time ! I would definitely recommend for of Port Richey for you’re FORD! More
by LOOPER24RYAN
Employees Worked With
April 06, 2019
Unscheduled battery replacement Had a battery failure and called and was able to get rapid service immediately. This was after 3 in the afternoon on a day that was busy at the servic Had a battery failure and called and was able to get rapid service immediately. This was after 3 in the afternoon on a day that was busy at the service center. More
by rainbow_glas
Employees Worked With
April 05, 2019
Excellent Service Department This Service Department and my Service Rep Steve Wollak have always been great. The best I have ever dealt with and I will highly recommend them to a This Service Department and my Service Rep Steve Wollak have always been great. The best I have ever dealt with and I will highly recommend them to anyone. Thanks More
by laurelsam
Employees Worked With
April 04, 2019
3 hours to change oil and window washer pump 3 hours to get oil and window washer pump changed. No communication about why it was taking so long until I found someone to ask. 3 hours to get oil and window washer pump changed. No communication about why it was taking so long until I found someone to ask. More
by Unhappy me
Employees Worked With
Chrissy Schoendorf
April 03, 2019
Hospitable place people st the service department were really very nice and considerate, but, Where on earth does it take three hours and forty five minutes for an oi people st the service department were really very nice and considerate, but, Where on earth does it take three hours and forty five minutes for an oil change??????? THREE HOURS ANF FORTY FIVE MINUTES SITTING IN A SERVICE DEPARTMENT IN A DEALERSHIP For an OIL CHANGE!!!!!!! Write on your coupons that it takes over three hours of your day if you want to use this coupon!!!!!!!!! Thank you and good bye!!!!!!!!!! More
by Samira
Employees Worked With
April 02, 2019
I've never had a bad experience with the service department. Frank Johnson is an excellent service advisor and always thinking of the customer, Frank and his team always take care of my service needs and gets me Frank Johnson is an excellent service advisor and always thinking of the customer, Frank and his team always take care of my service needs and gets me in and out in a short time. I've been coming to Ford of Port Richey for about 12years and I don't plan on going anywhere else. More
by TLAVENDER740
Employees Worked With
April 02, 2019
Warranty Work was needed on the clutch for Ford focus for the party got us a service appointment right away. The work was completed quickly same day card was r Work was needed on the clutch for Ford focus for the party got us a service appointment right away. The work was completed quickly same day card was returned very happy with the speed the friendliness of 40 Port Ritchie service advisor Franklin More
by GEORGE.WATSON
Employees Worked With
March 30, 2019
Service Steve & Paige Thank you both for excellent customer service today. Great service as always. Friendly and always takes time to listen. Thank you for Steve & Paige Thank you both for excellent customer service today. Great service as always. Friendly and always takes time to listen. Thank you for the advice on the Explorer. I have been having Ford of Port Richey service all of my vehicles for many years, they have great prices and awesome mechanics.. More
by Thomaswenk
