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Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,600 Reviews

4,600 Reviews of Ford of Port Richey - Service Center

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October 26, 2018

As Always Steve W was awesome!!! Steve has always treated us with dignity and respect. Efficient in his knowledge. Always a class act to us. Never any surprises when working with Stev More

by timsouth316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2018

Service Department I need to thank Steve Wollack once again for the great service. The battery in my wife's car went bad, we called Steve and he got us right in. Probl More

by TFrost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2018

Steve Wollak He is amazing!!! if he leaves I will follow him!!! Best service man in The business. Always takes care of me and my family !! Give him a raise because More

by JASHLINE6811
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2018

Excellent The salesman Greg ditoro did a excellent job dealing with the situation that I was in I would recommend him to anybody thank you very much. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Schoendorf, Greg DiToro
October 24, 2018

Service was good, time too long. Very satisfied with service. I didn't know it would take so long. I would have liked to know that ahead of time. Maybe tell me how long it would take. More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
October 24, 2018

Service Thus far every interaction with Ford of New Port Richey has been plesent therefore, I certainly would recommend them to any of my friends in the futur More

by SNUCOMS21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Clausen
October 23, 2018

Frank is excellent Promise and perfection. My truck is an antique and you've made it run like new. I would recommend anyone with a Ford to come here. More

by DCRUZZIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tia
October 22, 2018

Port Richey Ford Don't bother with this dealership. Customer service is worse than ever after the buyout of Morgan Auto Group. They replaced my air bags, told to come More

by Jtc408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Wollak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Ford of Port Richey responded

This is very upsetting to hear but it's important for us to know where we can improve our customer service. We apologize that your visit with us wasn't the best and will send your comments to management and the staff to look into it. Please reach out to us via email if you would like to speak to us directly; we promise that someone will reach out to you as soon as possible. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

October 21, 2018

Joseph is great! Joseph, my service advisor, was great. As I waited, Joseph would come over and periodically check on me. The service was completed and I’m a happy guy More

by marcbr4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
October 21, 2018

Very efficient Faster than i expected and Frank called with s status of my low tire pressure light before taking action and informed me that my tire had a nail but c More

by Chloerico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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