Back

Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,675 Reviews
Today: 7:00 AM - 6:00 PM Closed Now
View All Hours

4,675 Reviews of Ford of Port Richey - Service Center

Sort by
November 23, 2018

Quite Pricey5 SE 593.$ 593.00 for two belt replacement that a kitten caused on a 2015 Escape SE, and the kitten was dead but intact 88.74 for the belts and 425.50 labor , a More

by Brian Heater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Toni Governale 5268
Nov 23, 2018 -

Ford of Port Richey responded

Brian, we apologize that your visit with us wasn't the best. We've sent your comment to management and would always welcome an email if you would like to share anything else with us. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 23, 2018

Service Great service dept and nice lounge. All the service tech writers are easy to get along with and will do anything they can to help you out More

by George horchak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissy Schoendorf, Don Scripture, TJ DeGiorgio, Brian Clausen
November 22, 2018

In and Out Excellent Service....in and out in 1 hour! Highly recommend this Service Department. Greeted right on time of my appointment and never disappointed. More

by CAZW100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni
November 21, 2018

Steve W is awesome Steve was awesome and worked with me and my hectic a schedule. Had a Great 1st experience!!! I will definitely return a d recommendation to others!!! More

by ROBYNFTM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2018

Awesome service Car had a check engine light. Took it straight to my trusted service advisor John Kidd. Dropped it off they gave me a loaner and I got it back a few h More

by SPRAGUE_DENNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John kidd
November 21, 2018

Good experience I was happy with my experience at Ford of Port Richey and with John in the service department. He was extremely helpful and made sure that I was take More

by KAITSTAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and Paige
November 20, 2018

Excellent Toni was awesome. Got us scheduled and completed quickly. The detail team did an awesome job! We will certainly return for future service and sales. More

by Bogie9289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Leathers, TJ DeGiorgio
November 20, 2018

Just Bought a truck I came in for service on my car and decided to look at trucks. Tristian was the associate that helped me. He knew the vehicles and was to the point on More

by Mattduff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristian Tucker, Don New
November 19, 2018

1.5 hour oil change with a scheduled appointment Made an appointment for an oil change. Sat there for almost 2 hours. I asked what was the point of making an appointment if you simply just get in li More

by Fordescape
Recommend Dealer
No
Employees Worked With
Juan
Nov 21, 2018 -

Ford of Port Richey responded

We apologize for the lengthy wait and appreciate the insight. We will see how we can improve our wait time, especially for those who have appointments. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 19, 2018

Wheel replacement I had to replace a wheel due to driving over something in the road. Steve Wollak took great care of our car (and us) in a timely manner. As long as we More

by safarisanandjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
396
...