Ford of Port Richey - Service Center

oil change First oil change on my Expedition, a car I love. It was free and thanks for the car wash. Good coffee, clean waiting room. bye First oil change on my Expedition, a car I love. It was free and thanks for the car wash. Good coffee, clean waiting room. bye More

Great Customer Service Steve Wollack is great as always, very knowledgeable. My only criticism is that I left my car the evening before with an elaborate list of things I wa Steve Wollack is great as always, very knowledgeable. My only criticism is that I left my car the evening before with an elaborate list of things I wanted done. Because I wasn’t there I felt I took a back seat and other went before me despite me having an appointment for 1st thing in the morning. As always I get a spurious “shop supplies” charge which used to be ~$7-10, this time it was $30+. What possible shop supplies do you need to change oil and check tire pressures? Hand moisturizer for the mechanic? It’s xx sadly everyone does it. Simple gouging. I’m an airline pilot, fly and we charge for your ticket not the carpet in the jetway or the coffee cups it’s simply the cost of doing business. You and all other dealerships should be stopped at this ludicrous practice. Like “dealer fee” on a car purchase. Total xxxxxxxx. More

Steve great, tech not great Tech took 5 hours to replace 4 new tires with an alignment and a battery. And he knew I was waiting. Total waste of day. Should have been 2 hours tota Tech took 5 hours to replace 4 new tires with an alignment and a battery. And he knew I was waiting. Total waste of day. Should have been 2 hours total MAX! Steve W. was great. More

Customer service is excellent. STEVE Wollak has always been friendly and informative when it comes to the maintenance of my car. Will continue to do business at this location. STEVE Wollak has always been friendly and informative when it comes to the maintenance of my car. Will continue to do business at this location. More

Tickled pink Will always choose the Ford of Port Richey for my automotive needs. Steve always works with me and my schedule. He takes the time to keep me informed. Will always choose the Ford of Port Richey for my automotive needs. Steve always works with me and my schedule. He takes the time to keep me informed. More

Fantastic service adviser Helpful, knowledgeable, and always takes great care of their customers! It is a pleasant place to wait for your vehicle. They even had complimentary d Helpful, knowledgeable, and always takes great care of their customers! It is a pleasant place to wait for your vehicle. They even had complimentary donuts and popcorn! More

excellent experience. I call and talked to Juan macia. He got me right in. Car under warranty.juan got me into a rental immediately. The car was done same day. Problem solv I call and talked to Juan macia. He got me right in. Car under warranty.juan got me into a rental immediately. The car was done same day. Problem solved. Very nice people all around. More

Efficient and Courteous Service was prompt and courteous. Vehicle was checked for deficiencies. An alignment was recommended but not unexpected as it was a recent purchase. A Service was prompt and courteous. Vehicle was checked for deficiencies. An alignment was recommended but not unexpected as it was a recent purchase. Alignment was done in addition to the scheduled oil change. More

Had tire repaired Called Steve , I ask ifmy tires were covered by tire warranty he said yes , I told him losing air in one he said bring it in right then I did quick Called Steve , I ask ifmy tires were covered by tire warranty he said yes , I told him losing air in one he said bring it in right then I did quick repair and back on road, Happened to use window wash and they also checked it and filled thanks More

Greatj Steve was very helpful He kept me informed about the progress on my truck. And called when it was ready the next day which gave me peace of mind Steve was very helpful He kept me informed about the progress on my truck. And called when it was ready the next day which gave me peace of mind More