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Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,600 Reviews

4,600 Reviews of Ford of Port Richey - Service Center

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September 26, 2018

Steve Wollak Steve went above and beyond to make our visit great. Our car was ready much earlier than expected and the service was wonderful. Thank you to the wh More

by Christy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2018

Routine maintenance Excellent customer service from John. He was very friendly and pleasant to work with and had me in and out in under 3 minutes at both drop off and pic More

by THENLINE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
September 26, 2018

was in and out in 1 hr I have used this dealership for my purchase and all my service needs they have very friendly staff throughout the dealership my service advisor ST More

by kfdlt45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2018

Recall service. Vehicle was done on time with all work completed.Frank Johnson was very nice and called me when my vehicle was finished.Smooth service experience. More

by FANGILELLA13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2018

Wonderful Service Excellent service as always when dealing with Steve in the ford service department at the Port Richey office. Would highly recommend and I will contin More

by D.DORING15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2018

I was turned away for service. I arrived for assistance at 6:35 PM because I had very low tire pressure. My tire abruptly lost air. I was able to put air in it myself and make it More

by mommyhurst2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2018 -

Ford of Port Richey responded

You are right - this is a frustrating situation and we apologize for the less than pleasant experience. We are going to look into your visit and discuss your comments with the staff. If you've got something else to share with us, please feel free to send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

September 22, 2018

Awesome Steve was very helpful ...always great going to see Steve for service, thank you Steve..this dealership has good sevice again thank you for everything More

by W1CH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2018

Oil change I had an appointment scheduled and it still took 2 hours for an oil change. When I checked in the gentleman advised me that it would take about 40 min More

by dymndgal18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph barzey
Sep 24, 2018 -

Ford of Port Richey responded

We apologize for the lengthy wait time and will look into what we can do to shorten it. We are always looking for ways to improve and appreciate your feedback. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

September 21, 2018

if you have to stay & wait i usually stay & wait til my vehicle is done. coffee & a roll is a nice thing to have when you come in bright & early. steve wolak is very knowledge More

by steelecoil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2018

Recall Excellent service just wished it would wash my vehicle when I brought it in for Servicing it'd be a nice gesture make you want to go back for service More

by CHESTER.BLALOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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