Ford of Port Richey - Service Center

Great service. Happy truck The techs were friendly . greated me with a smile. Made me feel welcome. Even with my 01 rusted out Chicago Expedition .. Did not try to sell me any The techs were friendly . greated me with a smile. Made me feel welcome. Even with my 01 rusted out Chicago Expedition .. Did not try to sell me anything. They were accepting that i came in for an oil change and nothing more More

67,500 mile service & battery replacement Made an appointment for 9:20 am and Steve Wollak was waiting for me, Vehicle was serviced in time frame quoted. Purchased vehicle in 2014 and always m Made an appointment for 9:20 am and Steve Wollak was waiting for me, Vehicle was serviced in time frame quoted. Purchased vehicle in 2014 and always make an appointment with Steve due to his attention to detail. More

Friend and prompt attention. The service advisor s always very friendly and courteous. Quick to get the shuttle available. Prompt repair or maintenance. Only negative is excessiv The service advisor s always very friendly and courteous. Quick to get the shuttle available. Prompt repair or maintenance. Only negative is excessive "shop suppliy charge" would recommend. More

Excellent service Excellent communication, and a personal attention to customer satisfaction. I always leave feeling like a valued customer & not just another ticket Excellent communication, and a personal attention to customer satisfaction. I always leave feeling like a valued customer & not just another ticket number. I won’t bring my ford vehicles anywhere else because of the customer service of Steve Wollak. And the extra attention from the mechanic Chuck. . More

Better than sales team I was a little apprehensive to take my truck back to ford of Port Richey after all the issues I’ve had with their sales department and management over I was a little apprehensive to take my truck back to ford of Port Richey after all the issues I’ve had with their sales department and management over the sales team, but it was the closest ford to me. From the moment I got there which was 20 minutes earlier than my appointment, they took me right in. I had my two children with me so it made it difficult to wait. As fast as they could they called the warranty insurance to see if it was covered, checked to see the problem and constantly kept me updated telling me they were working as fast as they could. 2 hours later they had a ride for me and my children to enterprise to get a rental and everything was taken care of for me. Tires plus wanted to charge me $1,200, but I only had to pay my $100 deductible! I’d definitely do service with this department again, but definitely would never use their sales department ever again! More

Sharon Folds gave me great advice and service Excellent service...competitive prices . Had to wait a little longer than expected but I was taken cared of without an appointment and was able to get Excellent service...competitive prices . Had to wait a little longer than expected but I was taken cared of without an appointment and was able to get what I need done the same day Thanks Sharon Folds More

Awesome service department Steve the assistant manager of service is awesome. As long as he’s at ford I will continue to take me vehicle there. He goes the extra mile to make su Steve the assistant manager of service is awesome. As long as he’s at ford I will continue to take me vehicle there. He goes the extra mile to make sure I’m satisfied every time I go there More

Timely, efficient. Work scheduled and completed efficiently, professionally and on time...Steve coordinated with an outside entity for repair contracted and got that wor Work scheduled and completed efficiently, professionally and on time...Steve coordinated with an outside entity for repair contracted and got that work done also...a good day.. More