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Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,600 Reviews

4,600 Reviews of Ford of Port Richey - Service Center

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September 10, 2018

Brake service Ford of Port Richey has been the only service center to touch or do any kind of work on my vehicle , their work is excellent and I don’t have to worry More

by SCANNERDAD1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2018

Quality Service Excellent work, couldnt have asked for more. Job was completed faster than expected. Thank you to Frank and the techs for a quality job. You guys rock More

by JS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2018

Very good! The service people are prompt to help as soon as I pull my car into the service garage.. Frank Johnson is very good at explaining what will be done to More

by trleggiere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ DeGiorgio
September 09, 2018

Exceptional service and repair Just up front honest No by the way this also needs to be looked at. Take in for repair and that's why you get. Fast friend and service like you wo More

by TPROSHUTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck mechanic on truck
September 09, 2018

Waited 2 hours for oil change with appointment nice staff treatment had appt waited 2 hours for oil change Service person apologetic for delay and very polite Will plan to return for service More

by thezaccheos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
September 08, 2018

Excellent! Was not sure of the problem when I came for answers ,but got an explanation soon after the car was checked out. I was then furnished with a rental More

by w_haddad
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John
September 08, 2018

Service was great. Took less time than expected. Frank Johnson was excellent. Will want him as my tech advisor every time. Well done, to all. More

by shakamom71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 08, 2018

Reliable, efficient always get first rate service Steve Wollak is the best! He handles my service,and even gets we quotes on tires I have even called him while I was on the road to ask questions. More

by Birminghappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2018

Excellent customer service! Every time I bring my Ford escape in, they quickly get my car back .. always with a smile John Kidd is outstanding takes the time to talk with me abou More

by GABIANSCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kidd
September 05, 2018

Beware Had no clue what was wrong with my car after keeping it for 2 days. Picked up my car and it still had the same problem. Also sent me a email saying I More

by Hi JRSYGRL1951
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
My handler name was Sharon
Sep 06, 2018 -

Ford of Port Richey responded

This isn't the kind of experience we want our customers to have when they visit and for that, we apologize. Thank you very much for bringing this to our attention. We will look into the situation with the appointment reminder and discuss your experience with our staff. If there's anything else you'd like to add, please reach out to us via email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

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