Ford of Port Richey - Service Center

Great service Great Job, keep it up ! Steve Wollak is the best, and knows what you need ! Thanks Ford of Port Richey is what A dealership should be ! Great Job, keep it up ! Steve Wollak is the best, and knows what you need ! Thanks Ford of Port Richey is what A dealership should be ! More

10 am appt. was not ready at 3:30. Rude Rushed at pick up and service guy was so rude !!!. Manager was suppose to call me Tuesday never did !!! Will not return as I have been a steady custom Rushed at pick up and service guy was so rude !!!. Manager was suppose to call me Tuesday never did !!! Will not return as I have been a steady customer for many years. More

Very pleasant Surprisingly pleasant since the time before I was disappointed in the service and had decided that I might not go back to the dealership for my servic Surprisingly pleasant since the time before I was disappointed in the service and had decided that I might not go back to the dealership for my service More

Service very efficient Everyone greeted me and asked if I needed help. I had appointment with Frank and he was close by but with another customer; he knew me and said he’d b Everyone greeted me and asked if I needed help. I had appointment with Frank and he was close by but with another customer; he knew me and said he’d be with in a moment. When we wrote up the service he reviewed it with me before and after work completed. The car was ready when promised. They washed the outside of car and windows inside and out, which I didn’t ask for but was thrilled as I can never reach ( being small woman) to get inside windshield clean! More

Nice work Great work on my truck Fixed it correctly running like new no other issues with truck. Completed work while traveling and when returned truck was re Great work on my truck Fixed it correctly running like new no other issues with truck. Completed work while traveling and when returned truck was ready to be picked up More

Pleasant Everyone from service to cashier was pleasant and friendly. Car seems to be be working much better. I only wish they had done a courtesy wash. Everyone from service to cashier was pleasant and friendly. Car seems to be be working much better. I only wish they had done a courtesy wash. More

Recall Service We brought they car in for recall service. They took care of the issue and it was fine. No charge and the cat use fine. We brought they car in for recall service. They took care of the issue and it was fine. No charge and the cat use fine. More

Customer service in service Always great service!! We have gone other places but here at Ford of Port Richey is top notch. Great service from the time you buy the car all the way Always great service!! We have gone other places but here at Ford of Port Richey is top notch. Great service from the time you buy the car all the way to the service department. I recommend them to everyone. More

Great Customer Service Steve Wollack is great as always, very knowledgeable. My only criticism is that I left my car the evening before with an elaborate list of things I wa Steve Wollack is great as always, very knowledgeable. My only criticism is that I left my car the evening before with an elaborate list of things I wanted done. Because I wasn’t there I felt I took a back seat and other went before me despite me having an appointment for 1st thing in the morning. As always I get a spurious “shop supplies” charge which used to be ~$7-10, this time it was $30+. What possible shop supplies do you need to change oil and check tire pressures? Hand moisturizer for the mechanic? It’s xx sadly everyone does it. Simple gouging. I’m an airline pilot, fly and we charge for your ticket not the carpet in the jetway or the coffee cups it’s simply the cost of doing business. You and all other dealerships should be stopped at this ludicrous practice. Like “dealer fee” on a car purchase. Total xxxxxxxx. More

Steve great, tech not great Tech took 5 hours to replace 4 new tires with an alignment and a battery. And he knew I was waiting. Total waste of day. Should have been 2 hours tota Tech took 5 hours to replace 4 new tires with an alignment and a battery. And he knew I was waiting. Total waste of day. Should have been 2 hours total MAX! Steve W. was great. More