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Ford of Port Richey - Service Center
Port Richey, FL
4,603 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,603 Reviews of Ford of Port Richey - Service Center
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August 11, 2018
Always Amazing Steve and the entire crew were as awesome as always. Never have an issue with the service department. They keep you updated and are always professiona Steve and the entire crew were as awesome as always. Never have an issue with the service department. They keep you updated and are always professional. More
by TIMSOUTH316
Verified Customer
August 10, 2018
Excellent I went in for an oil change. In the past it took way too long and I commented about it in past reviews. Someone must have read it and improved the I went in for an oil change. In the past it took way too long and I commented about it in past reviews. Someone must have read it and improved the service. I dropped the car off at 9am and it was completed by 9:30am. That is excellent service. The coffee and donut was also nice. John Kidd did a terrific job. More
by markvida
Employees Worked With
John Kidd
August 10, 2018
Good Communication Frank Johnson was the service writer who kept me informed at every step of the longer-than-expected fix. It was warranty work but done professionally Frank Johnson was the service writer who kept me informed at every step of the longer-than-expected fix. It was warranty work but done professionally More
by KF6634
Employees Worked With
August 10, 2018
Excellent service Frank was excellent and kept me up to date every step of the way. I recommend Frank if you need any service for your cars. . Frank was excellent and kept me up to date every step of the way. I recommend Frank if you need any service for your cars. . More
by doncordes
Employees Worked With
August 10, 2018
Normal service Friendly professional always helpful offers advice but not pushy offers help information and suggestions management follows up with me at least twice Friendly professional always helpful offers advice but not pushy offers help information and suggestions management follows up with me at least twice a year to see if they can help with anything More
by TCS1829
Employees Worked With
August 09, 2018
Ignored and half done work When arriving at dealership no one came up to my car or me when I was out of my vehicle walking around trying to find someone. I had an appointment sc When arriving at dealership no one came up to my car or me when I was out of my vehicle walking around trying to find someone. I had an appointment scheduled and had to search for help. When someone was located I was told to wait at this point it was after my appointment time. Service was super fast and didn’t think much of it till checking out I was rushed out of the door and no one went over any of the work done. No free car wash, no air in my tires, no explanation of work done or anything. Simply disappointed I had such a great experience previously here that this one made it seem horrible. I am not sure why this happened but I do not want to bring my car here anymore. More
by deangelis1
Employees Worked With
John Kidd
August 09, 2018
oil change I couldn't believe I was out of there in 45 minutes. Thank you. I usually spend a couple of hours waiting which is time I cannot afford to do. I couldn't believe I was out of there in 45 minutes. Thank you. I usually spend a couple of hours waiting which is time I cannot afford to do. More
by DRH1937
Employees Worked With
August 09, 2018
Happy costumer. Tj and damon and frank where great they were able to fix my problem in a timely manner thanks again for your help. Oh yeah and I forgot Steve he was a Tj and damon and frank where great they were able to fix my problem in a timely manner thanks again for your help. Oh yeah and I forgot Steve he was also great help More
by Dale
August 09, 2018
Professionalism Made an appointment for 7am , was taken at that time and serviced as requested and back on the road by mid morning. Noticed a sound that I did not ha Made an appointment for 7am , was taken at that time and serviced as requested and back on the road by mid morning. Noticed a sound that I did not have before, but had required medial appointments that afternoon and next morning then drove in to Service Area at noon was immediately attended to.without an appointment. Problem located, corrected and was back on the road in an hour. That is SERVICE. More
by JBUCKMAN
Employees Worked With
August 07, 2018
Basic service Had service done for a antifreeze leak. Always $$$$$. Fix or repair daily....#Ford. The advisor Frank was nice. This is the fourth advisor this year. Had service done for a antifreeze leak. Always $$$$$. Fix or repair daily....#Ford. The advisor Frank was nice. This is the fourth advisor this year. A lot of turnover at this dealer. Sad... More
by TRACYH65
