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Ford of Port Richey - Service Center
Port Richey, FL
4,603 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,603 Reviews of Ford of Port Richey - Service Center
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August 06, 2018
Very efficient Helped out with getting a rental and went above and beyond with letting me know what issues I had. Bryan (or Brian) kept me informed Helped out with getting a rental and went above and beyond with letting me know what issues I had. Bryan (or Brian) kept me informed More
by FENDSON83
Verified CustomerEmployees Worked With
Bryan (or Brian)
August 05, 2018
Oil change Only problems was the oil change sticker on my windshield was wrong... need better training. This was the second time this happened. Also, when someon Only problems was the oil change sticker on my windshield was wrong... need better training. This was the second time this happened. Also, when someone makes appointment that they are taking care of first at the time said. More
by Nathan78z
Employees Worked With
Damin Barth, TJ DeGiorgio
August 05, 2018
Amazing service and friendly staff! October13th, 2017 I purchase my 2017 gt mustang from here. From the moment I stepped in the door I have been treated amazingly. I will continue to r October13th, 2017 I purchase my 2017 gt mustang from here. From the moment I stepped in the door I have been treated amazingly. I will continue to return! More
by Kushykush133122
Employees Worked With
Ron surette, John kidd, Harris, and Jack are all the people I have worked with, Ron Surette
August 05, 2018
Always a pleasure I will never take my car anywhere else. Ford service is the best. I never feel cheated of my money. They are honest and trustworthy and do fantastic w I will never take my car anywhere else. Ford service is the best. I never feel cheated of my money. They are honest and trustworthy and do fantastic work. Their service employees are great and will ensure your vehicle is taken care of. More
by STARIEY1784
Employees Worked With
Harris
August 04, 2018
Ok experience Appointment was easy but I feel took way too long for an oil change. They didn’t try to up sell me on anything unnecessary so I’m happy with that Appointment was easy but I feel took way too long for an oil change. They didn’t try to up sell me on anything unnecessary so I’m happy with that More
by jdavisfreedom
Employees Worked With
John
August 04, 2018
Routine service Very efficient and courteous. Was in and out in one hour or less even with what appeared to be a high volume of Customers. I've had numerous dealings Very efficient and courteous. Was in and out in one hour or less even with what appeared to be a high volume of Customers. I've had numerous dealings with Steve Wollack and Mike Black, and have always been completely satisfied. More
by ROC1CO
August 03, 2018
Terrible service First I was told the service wasn't covered. The person told me I would have to check with a different dept because she was too busy. Then when I tri First I was told the service wasn't covered. The person told me I would have to check with a different dept because she was too busy. Then when I tried to get an answer that I would have to wait. (FYI, there was a woman who I was speaking to who had purchased a car the day before and only got one key. She was already waiting for some time for the additional key). The person at this counter seemed like she couldn't be bothered. She said it was a hectic day. I finally found out I was in fact covered. After leaving on my way home my low tire pressure went on. I had to add air to all 4 tires. The pressures were 18, 19, 26, 15 I called to let them know and was told that maybe I went over a nail on the way home. My reply was Oh are you telling me I got nails in all my tires. Seems like the tires were never rotated at all. The person who used be there ( Toni ) would go out of her way to help you and you felt like she cared. More
by Bob
Employees Worked With
unknown
August 03, 2018
Air conditioning Had trouble with my Ac, blowing hot air, Steve got me right in and found the problem, the computer needed an update from the tab. Had me fixed and out Had trouble with my Ac, blowing hot air, Steve got me right in and found the problem, the computer needed an update from the tab. Had me fixed and out in a short time. Would highly recommend. More
by GENEB531
Employees Worked With
August 03, 2018
OIL CHANGE EXPERIENCE Have had numerous oil changes at this dealership so far among a few other things. So far no complaints what so ever. And the service writter's are a Have had numerous oil changes at this dealership so far among a few other things. So far no complaints what so ever. And the service writter's are all awesome and very helpful. Love working with Steve Wollak. More
by swampgal13
Employees Worked With
August 03, 2018
Oil change I decided to go to this dealership because a had a coupon that I received from a Ford web site that stated the works. The cost was about 39.99 I belie I decided to go to this dealership because a had a coupon that I received from a Ford web site that stated the works. The cost was about 39.99 I believe, they stated I needed a new air filter and said it would be about $39 I said no, because the auto parts store sells them for $14. Then after completion I received a bill for almost $60 and they said $22 for disposal fee plus tax. I've never paid that much money for Oil change so I will never return to that dealership I believe that's a rip off so at that point I just paid an left. More
by Marklet
Employees Worked With
John Kidd
