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Ford of Port Richey - Service Center
Port Richey, FL
4,708 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,708 Reviews of Ford of Port Richey - Service Center
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September 26, 2018
Routine maintenance Excellent customer service from John. He was very friendly and pleasant to work with and had me in and out in under 3 minutes at both drop off and pic Excellent customer service from John. He was very friendly and pleasant to work with and had me in and out in under 3 minutes at both drop off and pick up. More
by THENLINE5
Verified CustomerEmployees Worked With
John
September 26, 2018
was in and out in 1 hr I have used this dealership for my purchase and all my service needs they have very friendly staff throughout the dealership my service advisor ST I have used this dealership for my purchase and all my service needs they have very friendly staff throughout the dealership my service advisor STEVE WOLLAK is friendly I have been dealing with them now 10 yrs three vehicles I always recommend this dealership More
by kfdlt45
Employees Worked With
September 24, 2018
Wonderful Service Excellent service as always when dealing with Steve in the ford service department at the Port Richey office. Would highly recommend and I will contin Excellent service as always when dealing with Steve in the ford service department at the Port Richey office. Would highly recommend and I will continue to use this location More
by D.DORING15
Employees Worked With
September 23, 2018
I was turned away for service. I arrived for assistance at 6:35 PM because I had very low tire pressure. My tire abruptly lost air. I was able to put air in it myself and make it I arrived for assistance at 6:35 PM because I had very low tire pressure. My tire abruptly lost air. I was able to put air in it myself and make it to Ford of Port Richey where I bought my car. Because it was 6:35 and service closed st 7, I was told they would try to help me. I was turned away after waiting 50 minutes. I was told she did not have anyone that could help me. My tire deflated again overnight. I returned to service department 9/22/18 and was told I needed new tires and was given a quote for new tires. No one would evaluate the tire for an object such as a screw. That is exactly what the problem was and found this out from going to another place for service. The tire was repaired and I was out the door. I do need new tires probably in the next few months. But, I will not buy them from Ford of Port Richey More
by mommyhurst2005
Employees Worked With
September 22, 2018
Awesome Steve was very helpful ...always great going to see Steve for service, thank you Steve..this dealership has good sevice again thank you for everything Steve was very helpful ...always great going to see Steve for service, thank you Steve..this dealership has good sevice again thank you for everything More
by W1CH1
Employees Worked With
September 22, 2018
Oil change I had an appointment scheduled and it still took 2 hours for an oil change. When I checked in the gentleman advised me that it would take about 40 min I had an appointment scheduled and it still took 2 hours for an oil change. When I checked in the gentleman advised me that it would take about 40 minutes. More
by dymndgal18
Employees Worked With
Joseph barzey
September 21, 2018
Recall Excellent service just wished it would wash my vehicle when I brought it in for Servicing it'd be a nice gesture make you want to go back for service Excellent service just wished it would wash my vehicle when I brought it in for Servicing it'd be a nice gesture make you want to go back for service More
by CHESTER.BLALOCK
Employees Worked With
September 21, 2018
Great service. Happy truck The techs were friendly . greated me with a smile. Made me feel welcome. Even with my 01 rusted out Chicago Expedition .. Did not try to sell me any The techs were friendly . greated me with a smile. Made me feel welcome. Even with my 01 rusted out Chicago Expedition .. Did not try to sell me anything. They were accepting that i came in for an oil change and nothing more More
by ENDELIZ
Employees Worked With
September 21, 2018
Friend and prompt attention. The service advisor s always very friendly and courteous. Quick to get the shuttle available. Prompt repair or maintenance. Only negative is excessiv The service advisor s always very friendly and courteous. Quick to get the shuttle available. Prompt repair or maintenance. Only negative is excessive "shop suppliy charge" would recommend. More
by Friend bycustomer
Employees Worked With
September 21, 2018
67,500 mile service & battery replacement Made an appointment for 9:20 am and Steve Wollak was waiting for me, Vehicle was serviced in time frame quoted. Purchased vehicle in 2014 and always m Made an appointment for 9:20 am and Steve Wollak was waiting for me, Vehicle was serviced in time frame quoted. Purchased vehicle in 2014 and always make an appointment with Steve due to his attention to detail. More
by MICHAEL.REMICK
Employees Worked With
