Ford of Port Richey - Service Center
Port Richey, FL
4,603 Reviews of Ford of Port Richey - Service Center
Advisor great, Tech not so much Advisor was pretty good but the tech that worked on my vehicle not so much! Left my engine oil cap off and insisted the car stalled on him because of Advisor was pretty good but the tech that worked on my vehicle not so much! Left my engine oil cap off and insisted the car stalled on him because of my plugs and wires. I was having no issues until after my car was in the shop!! Car stalled at the red light again then again at the car wash you are so lucky it didn't stall on 19 and end up getting hit! I open the hood to find my oil cap just laying there allowing all sorts of debris and crap get into my engine because your flunky tech didn't double check his work! Also $1500 for Valve cover gaskets, oil pan gasket and plugs and wires is beyond ridiculous!! I got the same parts for $176 bucks and will do it myself. Absolutely ridiculous I had to deal with this crap trusting your dealership to properly take care of my vehicle! Tj the service manager took care of me and made things right so props to him! More
Great service! Frank was very nice and accommodating. Service was completed in a reasonable time. Need better snacks for vending machine though. Should be healthier Frank was very nice and accommodating. Service was completed in a reasonable time. Need better snacks for vending machine though. Should be healthier choice available. Or sandwiches. More
We’re not clear on pricing. I was out of town while my vehicle came in for a recall and ended up spending miscellaneous amount of something that didn’t necessarily n on pricing. I was out of town while my vehicle came in for a recall and ended up spending miscellaneous amount of something that didn’t necessarily need to be repaired. More
Blew up my motor The is the worst dealer I have dealt with in my life. No one in that store cares about anyone. My personal property has been stolen when being there f The is the worst dealer I have dealt with in my life. No one in that store cares about anyone. My personal property has been stolen when being there for service, told me that they did not believe I wore Maui Jim sun glasses that cost 300.00. Then the stripped out the oil pan plug, causing all the oil to leak out on my way to work. That causing the turbo diesel motor to blow. Then they had my truck for almost 2 more months telling me they could not get parts. I call ford in Detroit Michigan and was told the parts were available. Then the parts started showing up. While they had my truck there they used my 2 batteries that where in my truck to run the filtration machine for transmission fluid and killed the batteries. I had to call AAA to get jump and had to buy 2 new ones. They would not pay for. The whole time telling me they did me a favor when they are the ones that caused the problem. The service manger TJ will lie to your face if you can catch him there, always out of town. The General Manger refused to come out and talk to me on 3 different occasions More
Excellent service team I have been coming to this location for about a year. Steve and Frank are awesome. Frank even puts up with my dumb questions lol. I left Karl Flammer I have been coming to this location for about a year. Steve and Frank are awesome. Frank even puts up with my dumb questions lol. I left Karl Flammer to come to this location not only closer but the k knowledge these 2 Service Managers have is impeccable keep up the awesome work More
Very helpful and thorough Went in for an oil change. Waiting time was good. Informed me of what additional things that needed attention. Tillie was very knowledgeable and infor Went in for an oil change. Waiting time was good. Informed me of what additional things that needed attention. Tillie was very knowledgeable and informative. Only thing they forgot to turn off the oil change light. More
Warranty service Every time I come in to Ford at Port Richey my experience has been excellent and the service has been done in a timely manner. Steve Wollock has alway Every time I come in to Ford at Port Richey my experience has been excellent and the service has been done in a timely manner. Steve Wollock has always taken good care of me and my vehicles, he is professional & exceptional. I will always bring my car here for service or repairs. Rita K. More
Excellent service, good price. Good quick service, people very helpful. Got appointment quickly and work was done rapidly. Highly recommend dealership for any work you might need on Good quick service, people very helpful. Got appointment quickly and work was done rapidly. Highly recommend dealership for any work you might need on your car. More
Good service Fast quick service. Very knowledgeable. Fixed. Within 2. Hrs. Very. Satisfied Will be back for. My service needs thanks mr Neal. Thanks again muc Fast quick service. Very knowledgeable. Fixed. Within 2. Hrs. Very. Satisfied Will be back for. My service needs thanks mr Neal. Thanks again much Bob More
Good if you prefer paying dealer prices on repairs I go here for recalls and deals on oil changes. Major repairs are just way over priced. The staff is super nice and they are fast in the repairs. I go here for recalls and deals on oil changes. Major repairs are just way over priced. The staff is super nice and they are fast in the repairs. More