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Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,603 Reviews

4,603 Reviews of Ford of Port Richey - Service Center

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July 22, 2018

Advisor great, Tech not so much Advisor was pretty good but the tech that worked on my vehicle not so much! Left my engine oil cap off and insisted the car stalled on him because of More

by JAMES.VOGELPOHL92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Never introduced himself, TJ DeGiorgio
Jul 23, 2018 -

Ford of Port Richey responded

James, we truly apologize for not delivering an exceptional customer service experience. We are upset to hear about this and have forwarded your comments to management immediately. Please send us an email if you have any further information you'd like to share. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

July 22, 2018

Great service! Frank was very nice and accommodating. Service was completed in a reasonable time. Need better snacks for vending machine though. Should be healthier More

by CATARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2018

We’re not clear on pricing. I was out of town while my vehicle came in for a recall and ended up spending miscellaneous amount of something that didn’t necessarily n More

by Beach17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a
Jul 23, 2018 -

Ford of Port Richey responded

We always want to be clear with our customers and we apologize if there was a miscommunication. We will look into the situation and in the meantime, would welcome an email with any further details you'd like to share. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

July 21, 2018

Blew up my motor The is the worst dealer I have dealt with in my life. No one in that store cares about anyone. My personal property has been stolen when being there f More

by Mike smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damin Barth, Ariana Kemmoune, TJ DeGiorgio
July 21, 2018

Excellent service team I have been coming to this location for about a year. Steve and Frank are awesome. Frank even puts up with my dumb questions lol. I left Karl Flammer More

by Denise Voorhies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I have also had dealings with shawna and she is an excellent sales rep. Very polite young ladt, Shawna Blackwell
July 21, 2018

Very helpful and thorough Went in for an oil change. Waiting time was good. Informed me of what additional things that needed attention. Tillie was very knowledgeable and infor More

by mertyl1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tillie
July 20, 2018

Warranty service Every time I come in to Ford at Port Richey my experience has been excellent and the service has been done in a timely manner. Steve Wollock has alway More

by ROCKINRITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2018

Excellent service, good price. Good quick service, people very helpful. Got appointment quickly and work was done rapidly. Highly recommend dealership for any work you might need on More

by Jgerjg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harris Wagner
July 19, 2018

Good service Fast quick service. Very knowledgeable. Fixed. Within 2. Hrs. Very. Satisfied Will be back for. My service needs thanks mr Neal. Thanks again muc More

by MAGGIEC63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bud Monday, Travis Moll
July 19, 2018

Good if you prefer paying dealer prices on repairs I go here for recalls and deals on oil changes. Major repairs are just way over priced. The staff is super nice and they are fast in the repairs. More

by Kbecraft78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ DeGiorgio
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