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Ford of Port Richey - Service Center
Port Richey, FL
4,708 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,708 Reviews of Ford of Port Richey - Service Center
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September 09, 2018
Exceptional service and repair Just up front honest No by the way this also needs to be looked at. Take in for repair and that's why you get. Fast friend and service like you wo Just up front honest No by the way this also needs to be looked at. Take in for repair and that's why you get. Fast friend and service like you woul expect More
by TPROSHUTO
Verified Customer
September 09, 2018
Very good! The service people are prompt to help as soon as I pull my car into the service garage.. Frank Johnson is very good at explaining what will be done to The service people are prompt to help as soon as I pull my car into the service garage.. Frank Johnson is very good at explaining what will be done to my car. More
by trleggiere
September 09, 2018
Waited 2 hours for oil change with appointment nice staff treatment had appt waited 2 hours for oil change Service person apologetic for delay and very polite Will plan to return for service nice staff treatment had appt waited 2 hours for oil change Service person apologetic for delay and very polite Will plan to return for service More
by thezaccheos
Employees Worked With
Juan
September 08, 2018
Reliable, efficient always get first rate service Steve Wollak is the best! He handles my service,and even gets we quotes on tires I have even called him while I was on the road to ask questions. Steve Wollak is the best! He handles my service,and even gets we quotes on tires I have even called him while I was on the road to ask questions. More
by Birminghappy
Employees Worked With
September 08, 2018
Excellent! Was not sure of the problem when I came for answers ,but got an explanation soon after the car was checked out. I was then furnished with a rental Was not sure of the problem when I came for answers ,but got an explanation soon after the car was checked out. I was then furnished with a rental car due to not being certain of the repair time needed. As it turned out the car was repaired sooner than expected and was notified by phone. The service contract was a life savor to my budget as it was an expensive repair. More
by w_haddad
Employees Worked With
John
September 08, 2018
Service was great. Took less time than expected. Frank Johnson was excellent. Will want him as my tech advisor every time. Well done, to all. was great. Took less time than expected. Frank Johnson was excellent. Will want him as my tech advisor every time. Well done, to all. More
by shakamom71
Employees Worked With
September 06, 2018
Excellent customer service! Every time I bring my Ford escape in, they quickly get my car back .. always with a smile John Kidd is outstanding takes the time to talk with me abou Every time I bring my Ford escape in, they quickly get my car back .. always with a smile John Kidd is outstanding takes the time to talk with me about any concerns they have and always get me in and out! Love this place and the staff! More
by GABIANSCO
Employees Worked With
John Kidd
September 05, 2018
Beware Had no clue what was wrong with my car after keeping it for 2 days. Picked up my car and it still had the same problem. Also sent me a email saying I Had no clue what was wrong with my car after keeping it for 2 days. Picked up my car and it still had the same problem. Also sent me a email saying I missed my appointment when my car was there. Very unorganized and have no idea about how to fix a computer problem. Beware! More
by Hi JRSYGRL1951
Employees Worked With
My handler name was Sharon
September 03, 2018
No proplems at all. John Kidd handled my truck issues. He ordered the parts, then when they came in he made sure the work was completed. He is a very good guy and honest. John Kidd handled my truck issues. He ordered the parts, then when they came in he made sure the work was completed. He is a very good guy and honest. I been going to Ford of Port Richey for a long time. John is the best Service Rep I ever had at this place. More
by Sandman2000a
Employees Worked With
John Kidd Service Rep.
September 02, 2018
Not Perfect but they stand by their work Another great job by Ford of Port Richey, 1 minor issue in the process of being resolved. Thank you to Frank for helping to resolve the issue and maki Another great job by Ford of Port Richey, 1 minor issue in the process of being resolved. Thank you to Frank for helping to resolve the issue and making sure my vehicle is taken care of at a reasonable price. More
by JS
Employees Worked With
