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Ford of Port Richey - Service Center
Port Richey, FL
4,666 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,666 Reviews of Ford of Port Richey - Service Center
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August 09, 2018
Happy costumer. Tj and damon and frank where great they were able to fix my problem in a timely manner thanks again for your help. Oh yeah and I forgot Steve he was a Tj and damon and frank where great they were able to fix my problem in a timely manner thanks again for your help. Oh yeah and I forgot Steve he was also great help More
by Dale
Verified Customer
August 09, 2018
Ignored and half done work When arriving at dealership no one came up to my car or me when I was out of my vehicle walking around trying to find someone. I had an appointment sc When arriving at dealership no one came up to my car or me when I was out of my vehicle walking around trying to find someone. I had an appointment scheduled and had to search for help. When someone was located I was told to wait at this point it was after my appointment time. Service was super fast and didn’t think much of it till checking out I was rushed out of the door and no one went over any of the work done. No free car wash, no air in my tires, no explanation of work done or anything. Simply disappointed I had such a great experience previously here that this one made it seem horrible. I am not sure why this happened but I do not want to bring my car here anymore. More
by deangelis1
Employees Worked With
John Kidd
August 07, 2018
Basic service Had service done for a antifreeze leak. Always $$$$$. Fix or repair daily....#Ford. The advisor Frank was nice. This is the fourth advisor this year. Had service done for a antifreeze leak. Always $$$$$. Fix or repair daily....#Ford. The advisor Frank was nice. This is the fourth advisor this year. A lot of turnover at this dealer. Sad... More
by TRACYH65
August 06, 2018
Very efficient Helped out with getting a rental and went above and beyond with letting me know what issues I had. Bryan (or Brian) kept me informed Helped out with getting a rental and went above and beyond with letting me know what issues I had. Bryan (or Brian) kept me informed More
by FENDSON83
Employees Worked With
Bryan (or Brian)
August 05, 2018
Amazing service and friendly staff! October13th, 2017 I purchase my 2017 gt mustang from here. From the moment I stepped in the door I have been treated amazingly. I will continue to r October13th, 2017 I purchase my 2017 gt mustang from here. From the moment I stepped in the door I have been treated amazingly. I will continue to return! More
by Kushykush133122
Employees Worked With
Ron surette, John kidd, Harris, and Jack are all the people I have worked with, Ron Surette
August 05, 2018
Oil change Only problems was the oil change sticker on my windshield was wrong... need better training. This was the second time this happened. Also, when someon Only problems was the oil change sticker on my windshield was wrong... need better training. This was the second time this happened. Also, when someone makes appointment that they are taking care of first at the time said. More
by Nathan78z
Employees Worked With
Damin Barth, TJ DeGiorgio
August 05, 2018
Always a pleasure I will never take my car anywhere else. Ford service is the best. I never feel cheated of my money. They are honest and trustworthy and do fantastic w I will never take my car anywhere else. Ford service is the best. I never feel cheated of my money. They are honest and trustworthy and do fantastic work. Their service employees are great and will ensure your vehicle is taken care of. More
by STARIEY1784
Employees Worked With
Harris
August 04, 2018
Ok experience Appointment was easy but I feel took way too long for an oil change. They didn’t try to up sell me on anything unnecessary so I’m happy with that Appointment was easy but I feel took way too long for an oil change. They didn’t try to up sell me on anything unnecessary so I’m happy with that More
by jdavisfreedom
Employees Worked With
John
August 04, 2018
Routine service Very efficient and courteous. Was in and out in one hour or less even with what appeared to be a high volume of Customers. I've had numerous dealings Very efficient and courteous. Was in and out in one hour or less even with what appeared to be a high volume of Customers. I've had numerous dealings with Steve Wollack and Mike Black, and have always been completely satisfied. More
by ROC1CO
August 03, 2018
Air conditioning Had trouble with my Ac, blowing hot air, Steve got me right in and found the problem, the computer needed an update from the tab. Had me fixed and out Had trouble with my Ac, blowing hot air, Steve got me right in and found the problem, the computer needed an update from the tab. Had me fixed and out in a short time. Would highly recommend. More
by GENEB531
Employees Worked With
