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Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,605 Reviews

4,605 Reviews of Ford of Port Richey - Service Center

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June 22, 2018

Turbo charger My engine light came on so I took my car to Ford of Port Richey to have it checked out. They found out that the turbo charger was broken so since the More

by wheatondouglas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2018

Excellent Servixe Ford of Port Richey went Above & Beyond for me. I was having an extremely, emotional week. I went there for an oil change and needed brakes. I had More

by Jaqsofhearts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2018

Great Customer Service!! My husband ran over something in the junk yard and blew out a truck tire. We took the tire to Ford of Port Richey for a new one. The service advisor S More

by pennyann1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2018

Fast and friendly I brought my 2016 Fusion in for recall work and was assisted by Steve. He was very friendly, got my appointment set and had my car done quickly. More

by TFrost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2018

Service with a smile Jeff Leathers was very sweet and wanted to make sure I understand everything and that I needed nothing. Frank in service was also a wonderful person. More

by ronnie5221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Leathers
June 20, 2018

Oil Change Tried to book oil change on line, system never confirmed. I did an online chat, I was told service dept would call to confirm. Never heard from them s More

by CARDREADERS
Recommend Dealer
No
Employees Worked With
John Kidd
Jul 03, 2018 -

Ford of Port Richey responded

This is certainly not the impression we want to give our customers and for this, we are sorry. We are going to look into what happened between the online booking and chat and our reservation system. we will also go over your comments with the staff and would welcome an email with any further information you'd like to share. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

June 20, 2018

Brought the truck in to have the windows tinted., Drop the truck off, had to wait awhile to be taken home. Got a call when having the truck tinted the windshield broke. They kept the truck over night More

by RACINLINDA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John kidd, Donna Hall, Cleveland Gilbert
June 19, 2018

Steve was professional, and curtiious and fast. Excellent service!excellent lounge and coffee and doughnuts. Everything was in my opinion professional and a very good price for this service. I am More

by ZONKERX49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2018

Service Steve wollack is by far the best service man that Ford has ever had,he will always be the man I go to for service..... More

by KREATIVE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2018

Awesome I know that my SUV and my husband's truck are well taking care of. Steve checks everything and lets us know what need and what has to be done. Every More

by LILYPENALBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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