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Ford of Upland
Upland, CA
1,167 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care.
We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive.
Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online.
Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,167 reviews
April 13, 2019
Pencil whipped Your lof tech acknowledged that he filled my washer fluid on the inspection sheet when in fact he didn’t. It was still empty when I left. I commute to Your lof tech acknowledged that he filled my washer fluid on the inspection sheet when in fact he didn’t. It was still empty when I left. I commute to work and I am constantly using my washer due to bugs. More
by rodriguezgeorge721
Verified CustomerEmployees Worked With
Tech at quick lane on arrow
April 13, 2019
Exactly what I wanted, easy, friendly and helpful! I had an absolutely fantastic car buying experience. This is the first time I have ever leased a brand new vehicle. I went in with an offer I had foun I had an absolutely fantastic car buying experience. This is the first time I have ever leased a brand new vehicle. I went in with an offer I had found online that my sales person wasn’t familiar with, he looked it up, verified it, and made it happen without all the haggling. The day I picked up my vehicle I was in a serious time crunch and my sales guy and the rest of the Ford team made it happen! I absolutely love My Ford Flex!! More
by jesustakethewheel6
Employees Worked With
jacob maxey
April 13, 2019
Excellent customer service I sure will recommend this place. Jeff is the best sells man they can assist you. With the experience on all my cars I have bought this is the best customer service I have had. Thanks Jeff is the best sells man they can assist you. With the experience on all my cars I have bought this is the best customer service I have had. Thanks to Jeff on everything . I sure will come back here on my next purchase 😊. More
by King0987.
Employees Worked With
Jeff Lewis
April 12, 2019
Basem Yousef Thanks for your help Basem it’s a great experience and Jeff Sales is a great manager Once agin thanks ford of upland for making this nice deal . Thanks for your help Basem it’s a great experience and Jeff Sales is a great manager Once agin thanks ford of upland for making this nice deal . More
by Upland 0124
Employees Worked With
Bassem Youssef
April 11, 2019
Professional and very efficient service This is the second Ford dealer. The first one was in Pennsylvania. Both are very friendly and professional. My husband and I planned to buy our next c This is the second Ford dealer. The first one was in Pennsylvania. Both are very friendly and professional. My husband and I planned to buy our next car in the future also from Ford. One of the reasons is because we trust their service. More
by esca14
Employees Worked With
Hugo Galvez, Steve Martinez
April 11, 2019
Very efficient and super fast service I have been a customer for 7 years. When I got my recall it was in AZ. I called the ford dealership in AZ and was told that they did not have the so I have been a customer for 7 years. When I got my recall it was in AZ. I called the ford dealership in AZ and was told that they did not have the soft wear to fix the problem. So when I got to CA ford of Upland fixed it right away. I only waited 30 minutes for my car to be fixed. More
by WZWISSLER
Employees Worked With
Steve Martinez
April 11, 2019
Ford of Upland Service is Awesome! Steve in the service department was great. He was courteous & friendly. He took time to listen to my concerns & upon completion explained all that was Steve in the service department was great. He was courteous & friendly. He took time to listen to my concerns & upon completion explained all that was done to my vehicle. Although Kim was not my service rep she answered questions & went out of her way to be of assistance. Michael was also a refreshingly friendly face. I really appreciated all of their attitudes. More
by Elli
Employees Worked With
Michael , Steve Martinez, Kim Hawkins
April 10, 2019
Great & professional service. Steve explained the process & gave suggestions for additional maintenance, Steve made sure I knew where the bathroom & waiting area was located. Ever Steve explained the process & gave suggestions for additional maintenance, Steve made sure I knew where the bathroom & waiting area was located. Every person I encountered acknowledge me with a greeting or a smile. More
by BDKING11
Employees Worked With
Steve Martinez
April 10, 2019
Factory recall and oil change. First time customer to the Ford of Upland Service Department and was pleasantly surprised. After experiencing poor customer service at some other loca First time customer to the Ford of Upland Service Department and was pleasantly surprised. After experiencing poor customer service at some other local dealers and made to feel as though my business was not valued, my device writer Kim was a breath of fresh air. Truly personable and a regular human being; not some zombie behind a key board. She was explanatory in providing me information regarding work to be performed under a factory recall, as well as all services performed during my oil change. She was kind enough to keep me updated regarding time of completion, giving me advanced heads up, rather than letting my completed vehicle sit all afternoon. I’ll be happy to return in the future with my my truck, as well as my wife’s car. More
by CBOREN23
Employees Worked With
Kim Hawkins
April 10, 2019
Disappointment This Time First, I didn't have extensive things done on my car this time and it turned out to be quite expensive-over 2,000 dollars. Then I brought in a part t First, I didn't have extensive things done on my car this time and it turned out to be quite expensive-over 2,000 dollars. Then I brought in a part that had fallen off and was told it just needed to be snapped back on. When the car was ready, the part was not on and could not be found. The service man I was working with said he would order another part and then charged me 60.00 for it after Ford lost it. I was also called about a price to do the work, but it was not clearly explained and wound up to be an additional thousand dollars. I'm very disappointed with the service I received and how it was all handled. I can't say I would recommend Ford of Upland to friends or family. The pricing has definitely increased. More
by TIMENGVALL
Employees Worked With
Robert Perez
