Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ford of Upland
Upland, CA
1,167 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care.
We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive.
Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online.
Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,167 reviews
September 20, 2019
Excellent service The people at Upland were friendly, informative, and provided excellent service. Archie was a pleasure to work with as well as the GM and the Finance The people at Upland were friendly, informative, and provided excellent service. Archie was a pleasure to work with as well as the GM and the Finance Dept. I will recommend Upland to all my friends. More
by Dan Ortiz
Verified CustomerEmployees Worked With
Hakim Rahim, Archie Urquhart, Christian Yousef
September 20, 2019
Recall installation I took my Explorer in for a part that needed to be replaced because of a recall. When I went to pick it up I had questions about my extended warranty I took my Explorer in for a part that needed to be replaced because of a recall. When I went to pick it up I had questions about my extended warranty that I didn’t understand. Steven explained everything to me and even printed out a sheet for me to keep on this information. More
by BAMMASUE
Employees Worked With
Steve Martinez
September 19, 2019
On Time - As Promised No muss / No fuss. Got the car back as promised, and on a very busy day in the Service drive, at that. I'm a happy guy. No muss / No fuss. Got the car back as promised, and on a very busy day in the Service drive, at that. I'm a happy guy. More
by a Happy Guy
Employees Worked With
Hugo Galvez
September 19, 2019
Mostly Great No problem until I picked up car. Checked out, then waited outside for a while, no one brought my car. Young man finally asked if I needed help. Other No problem until I picked up car. Checked out, then waited outside for a while, no one brought my car. Young man finally asked if I needed help. Other than that, good service! More
by KRZYMOM2002
Employees Worked With
Hugo Galvez, very polite, professional
September 19, 2019
Service Your team has made an amazing turn around!! Steve was courteous and professional. Something you expect with great service. My visit several months Your team has made an amazing turn around!! Steve was courteous and professional. Something you expect with great service. My visit several months ago with Robert was terrible, rude, and unresponsive to questions. Thank you for the great service Steve, keep up the great work!!!! More
by Aldemar Escobar
Employees Worked With
Steve Martinez
September 19, 2019
Awesome service as always Once again Kim gets 10 stars. I brought my Edge in for oil change in morning and by the Tim I got to work, she called saying it was ready and even was Once again Kim gets 10 stars. I brought my Edge in for oil change in morning and by the Tim I got to work, she called saying it was ready and even washed my car. She always exceeds expectations and I won’t have anyone but her as my service rep! More
by ALLTHATCAT
Employees Worked With
Kim Hawkins
September 19, 2019
Excellent customer service Had an issue with factory lug nuts on Ford Fusion during tire rotation. A known problem to Ford for years but still won’t recall. Bill at Quick Lane Had an issue with factory lug nuts on Ford Fusion during tire rotation. A known problem to Ford for years but still won’t recall. Bill at Quick Lane in Upland replaced all lugs without a hassle. Now that’s customer service that keeps customers coming back. In fact I take my wife’s Hyundai in as well for service instead of dealer. Only place I recommend! More
by GYROCAPT99
Employees Worked With
Bill Olejnik
September 19, 2019
Great job! Courteous and Friendly! Kim was professional and responsive and proactive. I knew when my cars was going to be ready with status updates. I used shuttle in the morning and Kim was professional and responsive and proactive. I knew when my cars was going to be ready with status updates. I used shuttle in the morning and they Ubered me back after work. Best ford customer service I have ever experienced. More
by ENRIQUE.GONZALEZSALGADO
Employees Worked With
Kim Hawkins
September 17, 2019
Very quick,Kim had everything ready all I had to do was sign Having everything ready before you even get there, makes all the difference in the world. Kim handled everything. Really appreciate that so much.alway Having everything ready before you even get there, makes all the difference in the world. Kim handled everything. Really appreciate that so much.always very friendly More
by Dellgraham
Employees Worked With
Kim Hawkins
September 17, 2019
Fast Service Service team recieved my vehicle in late afternoon. Replaced my F150 back up camera and had truck ready same day as well as fixing recall issue. Service team recieved my vehicle in late afternoon. Replaced my F150 back up camera and had truck ready same day as well as fixing recall issue. More
by Kevin
Employees Worked With
Steve Martinez
