Ford of Upland - Service Center

I dropped off my car Saturday and had to wait until Thursday to get it back without a loaner car or rental. If they are behind they need to offer a rental option. I called multiple times and was promis Thursday to get it back without a loaner car or rental. If they are behind they need to offer a rental option. I called multiple times and was promise a call back with no response at all. More

4 He kept me in form, respectful, Nice, courteous I don't have any more No have any more No More

5 Philip 5 Quick service and Philip was personable and professional Quick and professional service. Philip was so nice and was friendly and personable. I'll definitely be back to ford of upland! professional Quick and professional service. Philip was so nice and was friendly and personable. I'll definitely be back to ford of upland! More

It's a very comfortable atmosphere. All of the staff is very professional polite and knowledgeable. All of the staff is very professional polite and knowledgeable. More

I have been a customer of this dealership for almost 30 years & never been disappointed years & never been disappointed More

I get excellent service every time it is scheduled. The mobile service is reliable, knowledgable, and on time. Ryan has come to the house to do repairs, he is terrific snd I really appreciate the conve The mobile service is reliable, knowledgable, and on time. Ryan has come to the house to do repairs, he is terrific snd I really appreciate the convenience. More

Slow and my receipt was to be emailed and it was not! I am disappointed I am disappointed More

It was ok, waited to be helped then checked car in for a few recalls and asked to check my mirror. few recalls and asked to check my mirror. More

Yes My experience was I made an appointment but my car didn't get seen for 3 days. Every time I would call I couldn't reach Lilian until I had to call fords normal line. There were no updates on my car un didn't get seen for 3 days. Every time I would call I couldn't reach Lilian until I had to call fords normal line. There were no updates on my car unless I called. I have 2 little kids and I didn't have my car for over a week! Updated phone calls of the progress would have made it better so I didn't have to keep calling to find out myself More

Very happy with the service I received! Especially the service department. Be sure to ask for the service advisor Philip Finley! Especially the service department. Be sure to ask for the service advisor Philip Finley! More