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Ford of Upland - Service Center

Upland, CA

4.1
416 Reviews

416 Reviews of Ford of Upland - Service Center

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April 26, 2023

I get excellent service every time it is scheduled. The mobile service is reliable, knowledgable, and on time. Ryan has come to the house to do repairs, he is terrific snd I really appreciate the conve More

by MPOTTER@SYNTACTPOLUTIONS.COM
Recommend Dealer
Yes
Employees Worked With
Service Dept staff
April 26, 2023

It's a very comfortable atmosphere. All of the staff is very professional polite and knowledgeable. More

by knr0451@gmail.com
Recommend Dealer
Yes
Employees Worked With
The gentleman that sold us the explorer.
April 26, 2023

I have been a customer of this dealership for almost 30 years & never been disappointed More

by Frequent Flyer
Recommend Dealer
Yes
Employees Worked With
Lili and Phillip
April 26, 2023

Slow and my receipt was to be emailed and it was not! I am disappointed More

by rdmlcea@gmail.com
Recommend Dealer
No
April 19, 2023

It was ok, waited to be helped then checked car in for a few recalls and asked to check my mirror. More

by DANAKINNS21@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Lillian
April 12, 2023

Yes My experience was I made an appointment but my car didn't get seen for 3 days. Every time I would call I couldn't reach Lilian until I had to call fords normal line. There were no updates on my car un More

by Mrskimmendez@gmail.com
Recommend Dealer
Yes
Employees Worked With
Lilian
January 27, 2023

Very happy with the service I received! Especially the service department. Be sure to ask for the service advisor Philip Finley! More

by Rebecca_G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Finley
July 06, 2022

Good people, good service , Steve and his team were very capable and my warranty work was completed timely, I appreciate that. More

by Jengelhardt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Voth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Ford of Upland responded

We thank you for your business and appreciate the feedback; If you need anything in the future we will be happy to help. Thank you again, have a great day. Pete

January 25, 2022

Staff and the purchase went well. The issue I have is after spending 60k for a brand new vehicle I can't get in to have issues fixed that came from the factory such as tire rub and misaligned tailgate wi More

by DW
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hakim Rahim, Astrid Fuhrer
November 11, 2021

Stop using Lyft they are not confident of driving anyone I've used them three times from Ford dealership and each time in the Lyft cars they've been dirty cars and even playing Dirty loud music More

by FUELCURVEWEST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Edwin Cardiel, Russell Schoenfeldt
2
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