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Forest City Honda - Service Center

Forest City, NC

4.8
873 Reviews

873 Reviews of Forest City Honda - Service Center

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November 25, 2021

Everything was well done and the salesperson (Estrella) was very polite and helpful. Thanks for a good experience More

by mkirby8155
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Estrella Trajo
November 23, 2021

Convenient to me and employees are professional and polite. I will continue to use this dealership. More

by SGW1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Soares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenya Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Warlick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Clubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norma Finger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2021

Chris was awesome. He kept me informed. He most definitely DELIVERED. I was VERY satisfied. More

by Jessica Smith-Hopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2021

Chris was awesome! He kept me informed throughout the process. He most definitely went above and beyond to get the job done. I was very satisfied with the service provided. More

by Jessica Smith-Hopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2021

Service department members were very friendly and kept me updated on the progress of my car. More

by 2016Cole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

They were smiling friendly faces, very helpful in explaining things to me about what needed to be done. Nice waiting room while I waited. More

by JOYCESILVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Clubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norma Finger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Forest City Honda responded

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Forest City Honda.

November 15, 2021

Service department is nice and helpful. Tries hard to resolve the issue with your vehicle. Caring. More

by SASSJLBERRYHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Forest City Honda responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

November 10, 2021

I want to thank Wendy, Mike, and Chris for putting up with the incompetence of my insurance claims department and for doing such a great job on my car. A lot of patience and help and my Honda Fit is back More

by Rebeccaoliver89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Warlick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Forest City Honda responded

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

November 08, 2021

Thank you FC Honda! Hope nothing else goes wrong, but if it does y’all will be where we come! More

by CKMcEntire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Forest City Honda responded

We're happy to see that you had a 5-Star experience at Forest City Honda. Thanks for sharing.

November 05, 2021

Service was excellent, not only did they check over my whole car but they done it for only 46 bucks. Where as I paid 100 for just an oil change at jiffy lube. Customer service was also excellent. More

by DALTONTARA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Soares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenya Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Warlick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Clubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norma Finger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Forest City Honda responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

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