Chris Ruiz
Chris Ruiz at Forest City Honda

Chris Ruiz

Service Department Manager

Forest City Honda

284 Daniel Road
Forest City, NC 28043

Contact Me
4.8
264 Reviews

Hello. My name is Chris Ruiz. My passion of helping people led me to the automotive repair industry starting in 1993 and I've been in this industry ever since. I started working for Honda in early 2002. In my experience, Honda is the best car company in the world. I've been a Honda Service Manager for the last 20 years. I am married to my wonderful wife of 9 years. We like to spend our time with family and friends. We love spending time with our 2 four-legged children. We have a 65 pound female Flat Coated Retriever (Bear) and her partner-in-crime, our 11 pound female Malti-Poo (Khloe). Believe it or not, the little one runs the house, not the big one!!! We love travelling and cheering on my favorite college football Team, the West Virginia Mountaineers!!!

Dealership Experience

9 yrs, 8 mos

Industry Experience

33 yrs, 3 mos

Specialties & Trainings

100% CERTIFIED HONDA SERVICE MANAGER

4.8

264 Reviews

Write a Review

264 Reviews of Chris Ruiz

October 23, 2026

Dealership Rating
Employee Rating

Wendy and the FC service team are the BEST. We will not bring our cars anywhere else. More

by MAIMONEJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2026

Forest City Honda responded

Thanks for sharing about your experience with Forest City Honda. We appreciate your business and hope to see you again soon! Alana Neal alananeal@marburgerauto.com Internet Sales Manager

October 22, 2026

Dealership Rating
Employee Rating

Nice people great service people you can trust just all around great people and service More

by hollymundy66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2026

Forest City Honda responded

It’s rewarding to know our service department earned your trust and provided friendly, dependable care for your Honda Fit. Alana Neal alananeal@marburgerauto.com Internet Sales Manager

October 22, 2026

Dealership Rating
Employee Rating

Everyone was great. Especially Demitritis!! He was great to work with. Very pleasant to my 93 yr old mother. More

by msfloridays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2026

Forest City Honda responded

We’re glad the service on your Trailblazer was so welcoming for you and your mother. Knowing you both felt at ease with our service team is very rewarding. Alana Neal alananeal@marburgerauto.com Internet Sales Manager

October 11, 2026

Dealership Rating
Employee Rating

Courteous,patient and efficient agent . This is our second time to buy a car here . More

by charitolasay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cam

Oct 11, 2026

Forest City Honda responded

Thanks so much for choosing our dealership again and for praising our agent’s politeness, attentiveness, and efficiency during the service on your Ford Expedition Max. Your continued trust is greatly appreciated. Alana Neal alananeal@marburgerauto.com Internet Sales Manager

October 02, 2026

Dealership Rating
Employee Rating

The dealership service department was friendly and efficient. They took care of my issues as expected. More

by RONBO2351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Soares

Oct 02, 2026

Forest City Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alana Neal alananeal@marburgerauto.com Internet Sales Manager

September 30, 2026

Dealership Rating
Employee Rating

They were very helpful getting to do our recalls on Saturday. Good service. Thank you! More

by CRISTINAHIGUCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2026

Forest City Honda responded

Knowing that taking care of your recalls on a Saturday was helpful means a lot to our service team. We appreciate your kind words and are here for any future needs on your Honda Odyssey. Alana Neal alananeal@marburgerauto.com Internet Sales Manager

September 19, 2026

Dealership Rating
Employee Rating

Thorough and courteous service! Always keeps me updated with pricing and services my car needs. More

by TDROSE_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnny Lopez, Wendy Wall , Jeremy in service

Sep 19, 2026

Forest City Honda responded

Your note about staying updated on pricing and needed services reflects our service department’s commitment to transparency and respect. Hearing that you found our service thorough and courteous means a lot to our team. Alana Neal alananeal@marburgerauto.com Internet Sales Manager

September 18, 2026

Dealership Rating
Employee Rating

Very professional and you can tell they care about having you as a customer. Their calls prior to and follow up were great. More

by TRIPMCGILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2026

Forest City Honda responded

We’re glad the service on your Honda Pilot felt professional and showed how much we value you. Knowing our pre-service reminders and follow-up calls met your expectations means a great deal to our service team. Alana Neal alananeal@marburgerauto.com Internet Sales Manager

August 28, 2026

Dealership Rating
Employee Rating

I brought my Honda Pilot in for routine oil change and tire rotation. Excellent service and job completed in a short amount of time. More

by DTWEBB63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wendy Wall

Aug 28, 2026

Forest City Honda responded

Knowing that the oil change and tire rotation were completed quickly is rewarding for our service department. We’re glad we could get your Honda Pilot back on the road so swiftly. Alana Neal alananeal@marburgerauto.com Internet Sales Manager

August 25, 2026

Dealership Rating
Employee Rating

Everyone was very helpful and courteous, I have no complaints about the service or the sales persons. More

by DONNAK1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2026

Forest City Honda responded

Thanks so much for your five-star rating and kind words. We're glad our team was helpful and courteous during your Honda Civic service. Alana Neal alananeal@marburgerauto.com Internet Sales Manager

1
...

Dealership Inventory (143 Vehicles)

used 2024 Chevrolet Malibu car, priced at $18,691
2024 Chevrolet Malibu
used
Mosaic Black Metallic exterior
Automatic
Front-wheel Drive
new 2027 Honda HR-V car, priced at $34,299
2027 Honda HR-V
new
Solar Silver Metallic exterior
Automatic
All-wheel Drive
used 2023 Nissan Armada car, priced at $31,434
2023 Nissan Armada
used
Super Black exterior
Automatic
Rear-wheel Drive
used 2023 Toyota Highlander car, priced at $33,172
2023 Toyota Highlander
used
Wind Chill Pearl exterior
Automatic
All-wheel Drive
used 2024 Mazda CX-5 car, priced at $24,756
2024 Mazda CX-5
used
Rhodium White Metallic exterior
Automatic
All-wheel Drive
used 2025 Honda Accord Hybrid car, priced at $32,703
2025 Honda Accord Hybrid
used
Solar Silver Metallic exterior
Automatic
Front-wheel Drive