Chris Ruiz
Chris Ruiz at Forest City Honda

Chris Ruiz

Service Department Manager

Forest City Honda

284 Daniel Road
Forest City, NC 28043

Contact Me
4.8
241 Reviews

Hello. My name is Chris Ruiz. My passion of helping people led me to the automotive repair industry starting in 1993 and I've been in this industry ever since. I started working for Honda in early 2002. In my experience, Honda is the best car company in the world. I've been a Honda Service Manager for the last 20 years. I am married to my wonderful wife of 9 years. We like to spend our time with family and friends. We love spending time with our 2 four-legged children. We have a 65 pound female Flat Coated Retriever (Bear) and her partner-in-crime, our 11 pound female Malti-Poo (Khloe). Believe it or not, the little one runs the house, not the big one!!! We love travelling and cheering on my favorite college football Team, the West Virginia Mountaineers!!!

Dealership Experience

9 yrs, 4 mos

Industry Experience

32 yrs, 11 mos

Specialties & Trainings

100% CERTIFIED HONDA SERVICE MANAGER

4.8

241 Reviews

Write a Review

241 Reviews of Chris Ruiz

July 02, 2026

Dealership Rating
Employee Rating

All the sales people and the service folks at Forest City Honda are literally GOATS!!! More

by Djzzle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2026

Forest City Honda responded

Thank you for the five-star review. We’re thrilled our sales and service teams delivered an exceptional experience with your Volkswagen Jetta. We appreciate you sharing your enthusiasm! Alana Neal alananeal@marburgerauto.com Internet Sales Manager

June 25, 2026

Dealership Rating
Employee Rating

Very helpful staff and the car selection is incredible. I bought a new car and it took about 2 hours til I was out the door and behind the wheel of my new HRV More

by MICHAELJOHNHENRYIVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2026

Forest City Honda responded

We’re delighted our staff could assist you and that our selection impressed you. Getting you into your Honda HR-V within two hours was our goal. Thank you for sharing your experience and for the five-star rating. Alana Neal alananeal@marburgerauto.com Internet Sales Manager

May 11, 2026

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Employee Rating

They sold me a used car and something was wrong with the car i was in a lender for a year I was making payments on a car I hadn't even driven in a year they wouldn't even offer another car. The car i got fr More

by redwards698.te
Recommend Dealer
No
Jun 28, 2026

Forest City Honda responded

Thank you for leaving feedback. Please reach out to us at (828) 286-2614 so we may identify ways to improve your experience.

April 25, 2026

Dealership Rating
Employee Rating

Great dealership very cool with me and helped me out with everything I needed and overall great environment and people there I will definitely recommend this dealership to family and friends More

by Josegabriel007
Workmanship
Service Communication
Recommend Dealer
Yes
Jun 28, 2026

Forest City Honda responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 18, 2026

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Love this dealer, great place highly recommend, they go beyond and above for your service and sells More

by oliverjackie1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2026

Forest City Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 03, 2026

Dealership Rating
Employee Rating

Extremely helpful and cared about working with me and giving me the best deal possible and helpful with what I was wanting More

by Elishanluke
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Clubb

Jun 28, 2026

Forest City Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 11, 2026

Dealership Rating
Employee Rating

Honda forest city staff are so helpful and professional that all transactions were smoothly processed with ease. Highly recommended! More

by reylene_ocampo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DJ

Feb 16, 2026

Forest City Honda responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 05, 2026

Dealership Rating
Employee Rating

Excellent customer service and attention to detail from the service department team. Thank you again Chris! More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2026

Forest City Honda responded

Hello Matt, thank you; we appreciate your feedback!

February 04, 2026

Dealership Rating
Employee Rating

Dean was super helpful in finding the car I wanted. He did a great job listening to my concerns/wants and hooked me up with an affordable and cool car. More

by cgnu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 08, 2026

Forest City Honda responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 12, 2026

Dealership Rating
Employee Rating

Professional and warm. The service department is always skilled and they all are genuinely caring about keeping my vehicle safe and in good working order for me. More

by cassandralcantrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Soares, Kenya Hamilton, Norma Finger , Darlene

Jul 01, 2026

Forest City Honda responded

Cassandralcantrell, thank you for your kind words and this wonderful review!

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