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Forest City Honda - Service Center

Forest City, NC

4.8
866 Reviews

866 Reviews of Forest City Honda - Service Center

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June 25, 2021

I had several things done and they did a good job at a good price More

by 290017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Warlick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Clubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Forest City Honda responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

June 25, 2021

very welcoming.. quick service, great price , efficient customer service and personable More

by FRALEYUNCG58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Philbeck service advisor and Michael Mins technician
Jun 29, 2021 -

Forest City Honda responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

June 18, 2021

I was pleased that arriving on time for my appointment the car was taken immediately. And in less time than suggested the work was completed. More

by ANN_HUT
Recommend Dealer
Yes
Employees Worked With
Carrie Clubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Forest City Honda responded

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

June 15, 2021

Wendy was wonderful as always!! I had been in for an oil change and tire rotation when I was advised that my front brake pads would need to be replaced soon. I made sure to schedule it on a day that Wendy w More

by BCONN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Forest City Honda responded

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

June 12, 2021

Service attendant was very friendly and helpful. Lots of people in & out of showroom but no one spoke to us. Car was serviced with expertise. As long as I own a Honda will always return for service. More

by BOJOK
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Forest City Honda responded

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

June 11, 2021

The only person I had contact with was Wendy from the time I pulled in until I left. She was as friendly as she usually is. She is so thorough explaining everything that may have to be done to solve the More

by ELAINEHAN43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Warlick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Forest City Honda responded

Thanks for the 5-star review. The team at Forest City Honda is thrilled you’re happy with your recent store visit.

June 11, 2021

They fit me in for my 1st oil change & tire rotation. Everyone was so friendly, courteous & professional. I love my Honda & want to get to know & trust the people working on it. More

by MYST628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Stahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Forest City Honda responded

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Forest City Honda!

June 09, 2021

The service was excellent. Everything was completed in the time estimated and everything was completed and explained at the time I picked up my car. More

by bjsnyy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Forest City Honda responded

We're happy to see that you had a 5-Star experience at Forest City Honda. Thanks for sharing.

June 08, 2021

Everyone was very professional and friendly. Waiting area was clean and comfortable. Guys in parts were very friendly. Service manager was very helpful and friendly. Thanks guys for a good job More

by JJOLLEY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Clubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Forest City Honda responded

Thanks so much for sharing your experience with us. We hope to see you again soon

June 07, 2021

Done a great job. Did a complete service and fixed what needed to be fixed. Very professional and done in a timely manner. Will be back More

by beatyicc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Warlick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Clubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Forest City Honda responded

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

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