Back

Forest City Honda - Service Center

Forest City, NC

4.8
866 Reviews

866 Reviews of Forest City Honda - Service Center

Sort by
June 02, 2021

I have always had excellent service at Forest City Honda, and I'm certain this will continue. The wait time is good, and I'm kept informed of the progress on our car. The service Department staff is friendly More

by Old Jarhead68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Forest City Honda responded

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

May 21, 2021

I come all the way from from Staten Island, New York to have my car service, so that say's a lot These guys are the BEST!!!! More

by DKEATING1722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Nolen
May 27, 2021 -

Forest City Honda responded

Thank you for your review. We will share this with the store team to let them know how we are doing.

May 19, 2021

Wendy in the service department was kind and explained everything to me that was being done to my car. I knew going in how long it would take and exactly what was being done to my car. No surprises. More

by DENICEQUEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Forest City Honda responded

We are so grateful for your review. Thanks for sharing your rating with us and the community.

May 15, 2021

As always the Service Department did a great job on all my Honda vehicles. I have been using the Service since 2002 and they have ALWAYS been knowable, friendly, and professional. The Parts Section is also More

by MAPPAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Soares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Warlick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KURT WATERS, Gerber Collins , Chris Nolen
May 19, 2021 -

Forest City Honda responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.”

May 07, 2021

The Service Department were gracious enough to accept my Element issue without an appointment. Adviser was excellent and the mechanics were outstanding. Price very fair. More

by COPPERIZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Forest City Honda responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

May 13, 2021 -

COPPERIZE responded

Gotta Honda-it to them - best customer service I've come across in years! And I've seen 73 of those..... :) Thanks again! John

May 04, 2021

There were some service problems initially, but the service manager was able to work them out to my satisfaction. The repairs & maintenance were expertly completed by the mechanic. He was the 1st one More

by ACASTLE1
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Forest City Honda responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

May 04, 2021

Wendy and Danny was great! They kept me in loop through the whole process. I will always work with ForestCity Honda. Thanks a lot guys. More

by LATRECE.LEACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KURT WATERS
May 05, 2021 -

Forest City Honda responded

The team here at Forest City Honda is thrilled to receive such great rating, thank you.

April 27, 2021

Always great service when I bring my vehicle in. Employees always friendly and nice. I will continue to have my car serviced here. Thank you! More

by KDMURRAY09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Forest City Honda responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

April 23, 2021

Great service and response by the service department. Knowledge and friendly atmosphere. All personnel had good personalities with friendly environment. Wendy was very friendly and knowledgeable....ea More

by JRAYBBREF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Forest City Honda responded

Thank you for your review. We will share this with the store team to let them know how we are doing.

April 22, 2021

Great work got service done quickly. Recommended what was needed to bring my vehicle up to date on service was preformed in a timely manner. More

by NSPARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Forest City Honda responded

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

...
64
...