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Forest City Honda - Service Center

Forest City, NC

4.8
866 Reviews

866 Reviews of Forest City Honda - Service Center

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March 24, 2021

Wonderful experience with your service manager Wendy. I’m so impressed with her efforts to provide excellent experience at this dealership. I will recommend Forest City Honda because of her professionalism. More

by RHALLIWILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Forest City Honda responded

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Forest City Honda!

March 19, 2021

I drove 24 miles (round trip) and 2 hours of my time for nothing! Goal was to see about new tires. Told tires not available! More

by HDSAUL
Customer Service
Recommend Dealer
No
Employees Worked With
Chris Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerber Collins , Chris Nolen
Mar 19, 2021 -

Forest City Honda responded

Thank you for the candid feedback on your experience. Please give Kurt Waters, the parts manager a call at 828-286-2614 to discuss your issue further.

March 19, 2021

Great service manager Wendy, This is a friendly place to go! We have had good service there with our Honda and will continue doing business there. More

by TIMOTHYP2
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Forest City Honda responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

March 16, 2021

There is no drama when I visit Forest City Honda. I tell them what I want fixed and serviced and they fix and service those things. They are friendly and the waiting room is comfortable. More

by JonStonecash
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Forest City Honda responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

March 16, 2021

Corrected rating....all stars should have been checked.... Friendly small town service with competitive prices. Wendy is an excellent service advisor. I usually drive the 300+ miles to bring the H More

by SAYWESAWTHEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah, Gerber Collins
Mar 16, 2021 -

Forest City Honda responded

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.

March 10, 2021

Wendy was very friendly and helpful as always. Scheduling was easy and we were kept informed of everything that was and wasn't needed, Will return when service again needed. More

by MIKESCRUGGS0528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Forest City Honda responded

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

March 08, 2021

Wendy was excellent. I came in and dropped off my car without an appointment and she got me worked in. She was professional and a pleasure to work with! I will be back in the future. More

by KDMURRAY09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Forest City Honda responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

March 03, 2021

They were friendly and very knowledgeable. I will recommend Forest City Honda for future Services. I also appreciate honestly concerning my vehicle. Thanks again Forest City Honda. More

by BILLYSMITH24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nolen
Mar 03, 2021 -

Forest City Honda responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

March 03, 2021

Same as usual. Friendly staff. Car repairs completed. My husband brought the car in for me. He said everything was fine. The problem was fixed More

by Kobe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know. My husband brought the car in
Mar 03, 2021 -

Forest City Honda responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

March 01, 2021

Chris was very upfront with the services I need on my vehicle that I was not planning to have on my vehicle. He provided a list along with prices so I can plan for the future. He also explained how the w More

by VOLSYEAR45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Forest City Honda responded

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Forest City Honda.

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