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Forest City Honda - Service Center

Forest City, NC

4.8
866 Reviews

866 Reviews of Forest City Honda - Service Center

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February 26, 2021

All are amazing, and great environment. Staff is very friendly and quick to help. I would definitely recommend the place to others. A personal thank you to all. More

by night_rain70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alana Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Warlick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Clubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KURT WATERS, Gerber Collins , Caitlin Lail
Feb 26, 2021 -

Forest City Honda responded

Thanks so much for giving us your take on how we are doing. We're glad that customers are having a great experience at Forest City Honda!

February 26, 2021

In and out very quickly ease of service and parts and very friendly and helpful staff, definitely recommend to others and will visit again for sure! More

by Robbie Stahr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Soares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Clubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KURT WATERS
February 26, 2021

They were really friendly and kind I had to reschedule due to a work event and they was very nice about it! Quick! And Friendly. More

by hillary_rodgers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Clubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Forest City Honda responded

Thank you for your review. We will share this with the store team to let them know how we are doing.

February 19, 2021

Went for oil change, which was free because this was my first one since buying this car. The week after buying the car something on the top would make a terrible noise when going 50mph or mor, took it back More

by carolyntoney
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Conner
February 18, 2021

The people are very friendly and seem to genuinely want The people are very friendly and seem to genuinely want to help you. They went out of their way to give us a positive experience. More

by CTeeter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Forest City Honda responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

February 17, 2021

$8.00 break lite that took 5 minutes to put in while I watched cost me $52.00. Won’t be back. Bought my 2010 CR-V new from here and serviced for over a decade. Will be upgrading in the near future but not More

by WALSH6535
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember their names
Feb 17, 2021 -

Forest City Honda responded

We apologize for your negative experience. At Forest City Honda we are committed to fair, honest pricing. It’s unfortunate that there was a miscommunication and you were unhappy after pricing was discussed. We value our customers and truly appreciate the time to share your opinions. Please contact us at your earliest convenience so we may fully understand your grievances and work to change your opinion of our dealership. Again, thank you for taking the time to write this review. We look forward to hearing from you.

February 17, 2021

Fast friendly service, helped with all my concerns, top notch dealership, sales and service. Would recommend to anyone looking for quality service or looking to purchase a vehicle. More

by bkw2k2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Forest City Honda responded

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit!

February 11, 2021

Great working with Wendy. Always tries to please. Gives the options and doesn't push, Leaves decisions to customer. Appreciate Military discount,too.Thanks to all. More

by GK509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Forest City Honda responded

Thank you for the great review! We can’t wait to have you back at Forest City Honda!

February 11, 2021

Great customer service and very friendly staff! Service Great customer service and very friendly staff! Service diagnosed the issue, then ordered parts for a service bulletin on our CR-V. Appointment was More

by Very Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Clubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2021

Great and friendly service as always with Honda. Can depend on getting everything that the carb needs done expertly at reasonable price. Never feel pressured to do more than necessary. More

by phyl43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Clubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Forest City Honda responded

Thanks so much for sharing your experience with us. We hope to see you again soon

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