Forest City Honda - Service Center

My service appointment was scheduled for 10:00 AM. I arrived a few minutes early out of courtesy and respect for other’s time. The garage door for service was still closed at 10:00. At approximately 10: arrived a few minutes early out of courtesy and respect for other’s time. The garage door for service was still closed at 10:00. At approximately 10:10 a staff person asked why was I there? I identified myself and said I was there for a 10:00 o’clock service appointment. It took several more minutes to move cars that were parked inside the garage bay. I have been to Forest City Honda on two other occasions. I call ahead and schedule my appointments. So I don’t understand why I was not in the system. Is it customary to get a wash and vacuum during a service appointment? More

Wendy very helpful Tyler gave me solid information on trade in and options Staff very friendly and seemed very positive about their job Great experience trade in and options Staff very friendly and seemed very positive about their job Great experience More

From the moment I arrived I was treated with respect and professionalism. Prices were fair and service done in a reasonable time frame. Will continue to use this dealer. professionalism. Prices were fair and service done in a reasonable time frame. Will continue to use this dealer. More

Everything was done in a timely and professional manner! Wendy did a great job in recommending services and updating me on my account to set up appointments online! Wendy did a great job in recommending services and updating me on my account to set up appointments online! More

Even though I am not happy about the issues with this vehicle, the service dept has been great about trying to take care of me vehicle, the service dept has been great about trying to take care of me More

I wouldn't trust my 2014 Honda Pilot LX with any dealership except Forest City Honda , prices are always fair and customer service is outstanding dealership except Forest City Honda , prices are always fair and customer service is outstanding More

Service was very friendly and fast. Thank you for all your hard work your guys do to help me keep my car running and in good shape. your hard work your guys do to help me keep my car running and in good shape. More

Everyone was extremely helpful and answered all my questions! They got my part ordered promptly and were professional in their service! Would definitely recommend to someone else. questions! They got my part ordered promptly and were professional in their service! Would definitely recommend to someone else. More

Service department did work on recall and were very pleasant to us. No issues other than recall on Honda odessey. Place was quiet because of virus. pleasant to us. No issues other than recall on Honda odessey. Place was quiet because of virus. More

Easy in---quick out. Many thanks during these trying times. Good job by all. Many thanks. No appointment so I just came in. No problem. Everyone had their act together. Smooth process from the start. Good job by all. Many thanks. No appointment so I just came in. No problem. Everyone had their act together. Smooth process from the start. More