My wife and i were extremely satisfied at the dealership, by all parties from our sales person to our various meetings w/the used car manager and the financial managers. They were competent in all aspects of our transaction with them, answering all our concerns about our upcoming purchase and with helping us get into a very nice certified 2016 Cadillac SRX. We traded in our 2010 Cadillac DTS which we had previously purchased from them. We were given an equitable trade. We will be more than happy to make our car purchase from them in the future.