Clean dealership. All ways greeted with respect and concern. Waiting room is comfortable and the rest room was clean. I pick up my car and it has been cleaned and my concern is repaired correctly. They also answer my questions about the repair and how to keep my car running correctly.
"Words can't express how grateful I am to Angela Adams and..."
- TISHBURNS76 Verified Customer Verified Customer
Words can't express how grateful I am to Angela Adams and Craig Baker.. They did such a great job. The best customer service ever! Craig went above what was expected and had to deal with horrible adjusters. At the end of the day and he got it completed and I couldn't be happier! He kept me updated on my truck the entire time and I appreciate that! Thank you Forest Lane for everything!
When they called me to pick up my truck the service rep told me the problem was fixed, i had a toe truck come out and get it and the service report said something completa different. I still had to pay a toe truck and the truck still had the problem
Thank you for bringing this situation to our attention. I would appreciate the opportunity to look into your feedback regarding your truck and ensure everything has been handled. Please contact me directly about this at your earliest convenience.
Forest Lane CDJR
Great service, clean environment, Covid protection, competitive pricing. Linda Hammond was terrific! Close to my residence No high pressure for additional work.
Linda needs to be recognized as an exemplary employee
Thank you for taking the time to share the fantastic experience you had at Forest Lane Chrysler Dodge Jeep Ram! We truly appreciate your strong recommendation for our team. If there is anything else we can be of assistance with, please do not hesitate to reach out to us. We hope you have a wonderful day!