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Forest Lane Chrysler Dodge Jeep Ram - Service Center

Dallas, TX

4.5
74 Lifetime Reviews Review Dealership

74 Reviews of Forest Lane Chrysler Dodge Jeep Ram - Service Center

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March 03, 2021

"Clean dealership. All ways greeted with respect and..."

- GCROMEANS1962

Clean dealership. All ways greeted with respect and concern. Waiting room is comfortable and the rest room was clean. I pick up my car and it has been cleaned and my concern is repaired correctly. They also answer my questions about the repair and how to keep my car running correctly.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Aaron Booze and Alex
Mar 04, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for the five-star review! We are glad to know that you always enjoy your visits to our dealership. We look forward to your next visit at Forest Lane Chrysler Dodge Jeep Ram.

March 03, 2021

"Great people. Great service. Great price. Bought my truck..."

- joelp421

Great people. Great service. Great price. Bought my truck from them and have gone back for all my maintenance. Thank you Forest Lane CDJR. I’ll see you again next time.

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Yes
Mar 04, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for the kind review! We are glad to know that you've had great experiences with both our Sales and Service Departments. Please let us know if we can be of any further assistance to you!

February 28, 2021

"Super modern and clean Dealership. Always greeted with..."

- GCROMEANS1962

Super modern and clean Dealership. Always greeted with respect. It was reassuring the Technician was able to talk with me. This is my Dealership! THANK YOU.

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Yes
Employees Worked With
February 26, 2021

"Words can't express how grateful I am to Angela Adams and..."

- TISHBURNS76

Words can't express how grateful I am to Angela Adams and Craig Baker.. They did such a great job. The best customer service ever! Craig went above what was expected and had to deal with horrible adjusters. At the end of the day and he got it completed and I couldn't be happier! He kept me updated on my truck the entire time and I appreciate that! Thank you Forest Lane for everything!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig baker
February 14, 2021

"This location is always AWESOME!!!!!!We travel in and..."

- derek.sliger

This location is always AWESOME!!!!!! We travel in and out of the Metroplex area, and have been using them for years. Always treat us very well, great people, great service, and very friendly.

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Recommend Dealer
Yes
Employees Worked With
February 12, 2021

"When they called me to pick up my truck the service rep..."

- kevinburciaga352

When they called me to pick up my truck the service rep told me the problem was fixed, i had a toe truck come out and get it and the service report said something completa different. I still had to pay a toe truck and the truck still had the problem

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Recommend Dealer
No
Employees Worked With
Lisa
Feb 13, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for bringing this situation to our attention. I would appreciate the opportunity to look into your feedback regarding your truck and ensure everything has been handled. Please contact me directly about this at your earliest convenience. Best, Leo Griggs Lgriggs2@flcdjr.com 469-445-3846 Forest Lane CDJR

February 12, 2021

"I always use Forest Ln. Since they were merely a service..."

- carsofdallas

I always use Forest Ln. Since they were merely a service department, they actually cared to get my vehicles in and out. And they do things RIGHT the first time. They will always have my business.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Aaron Booze
February 11, 2021

"Great service, clean environment, Covid protection,..."

- CKEEHN99

Great service, clean environment, Covid protection, competitive pricing. Linda Hammond was terrific! Close to my residence No high pressure for additional work. Linda needs to be recognized as an exemplary employee

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Recommend Dealer
Yes
Employees Worked With
Linda Hammond
Feb 12, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for visiting Forest Lane Chrysler Dodge Jeep Ram! We will be sure to thank Linda for providing you with excellent service. We look forward to working with you again!

February 09, 2021

"Fantastic experience once again at Forest Lane. I highly..."

- emmy195

Fantastic experience once again at Forest Lane. I highly recommend this dealership for anyone looking to have professional service work performed on their vehicle(s).

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Recommend Dealer
Yes
Feb 10, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share the fantastic experience you had at Forest Lane Chrysler Dodge Jeep Ram! We truly appreciate your strong recommendation for our team. If there is anything else we can be of assistance with, please do not hesitate to reach out to us. We hope you have a wonderful day!

February 08, 2021

"Linda does a great job! The service, shuttle and detail..."

- nicklebraun

Linda does a great job! The service, shuttle and detail team all did awesome too! Bought the vehicle here and will keep returning for all service

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Linda does a great job!
Feb 09, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Nickle, I will make sure to pass this review along. Thank you for taking the time to write and give us the 5-stars. Come back and visit us any time Juan and Linda will be glad to assist, as always!

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