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Forest Lane Chrysler Dodge Jeep Ram - Service Center
Dallas, TX
135 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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135 Reviews of Forest Lane Chrysler Dodge Jeep Ram - Service Center
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March 29, 2021
Wonderful service again from Eddie Campbell and his team!! They had my truck in and out with superior customer service that I’ve come to expect from Forest Lane CDJR’s service center. team!! They had my truck in and out with superior customer service that I’ve come to expect from Forest Lane CDJR’s service center. More
by Ealexander6
Verified CustomerEmployees Worked With
Eddie Campbell
March 25, 2021
Jesse is a great service writer and the your front end and alignment guy is the best.I follow Jessi all the way from fort worth because of his great customer service.. and alignment guy is the best.I follow Jessi all the way from fort worth because of his great customer service.. More
by agron1955
Employees Worked With
Jesse
March 24, 2021
Recommended by a friend to use this dealership. I was not ignored when i arrived. The service adviser spoke at my level of understanding. Repairs were as promised and my car was clean when i picked it u not ignored when i arrived. The service adviser spoke at my level of understanding. Repairs were as promised and my car was clean when i picked it up. The building is new and CLEAN. I will be back. More
by GCROMEANS1962
Employees Worked With
Javier Tamez, Eddie Campbell
March 23, 2021
Rico in finance was very unprofessional. And choose not to give me the 6 free oil changes with brand new charger. Which was supposed to be on the maintenance plan. to give me the 6 free oil changes with brand new charger. Which was supposed to be on the maintenance plan. More
by risenphoenixx9
Employees Worked With
Juan Avalos, Nick Manry
March 19, 2021
Craige is very understanding honest hard working he make sure ur satisfied he keeps his word I will always respect him and very friendly t sure ur satisfied he keeps his word I will always respect him and very friendly t More
by quinncole70
Employees Worked With
Juan Avalos, Javier Tamez, Eddie Campbell, Nick Manry, Angela Adams, Mark Ramos
March 17, 2021
The Service Center at this dealership is one of the beat I have experienced. Keep up the great work and service. Javier was fantastic again. Thank you! I have experienced. Keep up the great work and service. Javier was fantastic again. Thank you! More
by davidk2570
Employees Worked With
Javier Tamez
March 16, 2021
What a great place filled with great people. I've never been in a service department that was so friendly and accommodating. They make you feel like family. I will never go to any other place to have my tr been in a service department that was so friendly and accommodating. They make you feel like family. I will never go to any other place to have my truck serviced. More
by pmamaint
Employees Worked With
Eddie Campbell
March 11, 2021
was given a rental car. Don’t see the expired plates till the next. Was asked to drive it back to dealership to get taken care of. Stated was not driving, but they did send someone to my job to fix the till the next. Was asked to drive it back to dealership to get taken care of. Stated was not driving, but they did send someone to my job to fix the plates. The service guy seemed he wanted to just get rid of me. Never had a bad experience till now More
by ALLANSPENCE43
Employees Worked With
Juan Avalos
March 10, 2021
Very friendly staff. Service was fast and good. I was seated in a very comfortable chair while I waited a short period of time. They even texted me to let me know the progress. seated in a very comfortable chair while I waited a short period of time. They even texted me to let me know the progress. More
by rwcrna
Employees Worked With
Eddie Campbell
March 08, 2021
Made an appointment for service. Arrived and no one had ordered the part for my car’s recall. Promise of follow up and ordering the part never happened either. Total waste of time and extremely disappointi ordered the part for my car’s recall. Promise of follow up and ordering the part never happened either. Total waste of time and extremely disappointing experience. I will not go back. More
by charlotte1119
Employees Worked With
I don’t remember her name
